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Huggins Ongondo

@huggins

Detail-oriented virtual assistant with tech and admin skills.

Kenya
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What I'm looking for

I'm looking for a flexible remote role in admin support, data entry, or tech assistance where I can apply my ICT skills, support teams efficiently, and grow professionally in a collaborative environment.

I’m a tech-savvy Virtual Assistant and ICT professional with over 3 years of hands-on experience in customer support, remote troubleshooting, and administrative coordination across government and private institutions. I’ve supported IT operations at the Judiciary, ICT Authority, and KCB Bank, where I managed contact centers, VoIP systems, CRM tools, and technical user support. My career blends strong communication and data management skills with a solid technical foundation, including certifications in Python, Cybersecurity, Networking, and Linux. I enjoy helping teams run smoothly by managing schedules, handling data accurately, resolving tech issues, and delivering excellent client experiences. I’m passionate about remote first work and constantly seek flexible online opportunities especially in virtual assistance, tech support, data entry, and transcription. I also run a small design brand (Starr Designs) creating digital flyers and posters. My goal is to contribute to dynamic teams with efficiency, reliability, and empathy.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, CyberOps Associate

2023 - 2023

Earned a Certificate in CyberOps Associate from CISCO Networking Academy. This program focused on cybersecurity operations and threat analysis.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, DevNet Associate

2023 - 2023

Completed a Certificate in DevNet Associate from CISCO Networking Academy. This certification covered software development and automation for networking.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, Networking

2023 - 2023

Obtained certifications in CCNA 1, 2, and 3 from CISCO Networking Academy. These courses provided comprehensive knowledge in networking fundamentals and advanced concepts.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, Python Programming

2022 - 2022

Completed a Certificate in Python Programming from CISCO Networking Academy. This course provided practical skills in Python for various applications.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, Linux

2022 - 2022

Earned a Certificate in Linux from CISCO Networking Academy. This program focused on Linux operating system administration and command-line proficiency.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, Networking

2022 - 2022

Obtained a Certificate in Networking from CISCO Networking Academy. This program covered fundamental networking concepts and protocols.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, Cybersecurity

2022 - 2022

Acquired a Certificate in Cybersecurity from CISCO Networking Academy. This course provided essential skills in protecting systems and data from cyber threats.

University of Eldoret logoUE

University of Eldoret

Bachelor of Science, Computer Science

2017 - 2022

Grade: Second Class Honor, Upper Division

Completed a Bachelor of Science in Computer Science, earning a Second Class Honor, Upper Division. The curriculum covered core computer science principles and practices.

AS

Africa Institute of Research and Development Studies

Certificate, Computer Packages

2017 - 2017

Completed a Certificate in Computer Packages, gaining essential skills in various computer applications. This program provided practical knowledge for daily computer use.

KS

Koru Girls’ Secondary School

Certificate of Secondary Education (K.C.S.E), Secondary Education

2013 - 2016

Grade: B+

Achieved a Mean Grade of B+ in the Certificate of Secondary Education. This foundational education prepared for higher learning.

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