Open to opportunities

Mary Kamutu

@marykamutu1

Experienced HIPAA-compliant healthcare operations and virtual care coordinator with strong clinical and administrative skills.

Kenya

Message

What I'm looking for

I seek a remote or hybrid role in healthcare operations or virtual care where I can manage patient onboarding, credentialing, billing workflows, and improve telehealth processes in a collaborative, compliance-focused team.

I am a healthcare operations professional with over 13 years of experience in clinical and virtual coordination roles, focused on delivering secure, efficient patient care. I specialize in onboarding, credentialing follow-ups, billing workflows, and ensuring EMR data accuracy.

In my current role as a Medical Assistant and Virtual Care Coordinator, I manage chronic care programs, support patient enrollment in CCM/RPM, and coordinate telehealth activities while maintaining HIPAA-compliant documentation and communication.

Previously, as a Laboratory Scientist, I improved lab turnaround times through workflow optimization and meticulous data management, and as a Medical Representative I built strong relationships with healthcare providers and delivered training and support.

I am proactive in developing SOPs, compiling and reconciling patient data for reporting, and supporting multidisciplinary teams to streamline workflows and enhance remote patient monitoring and telehealth coordination.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Medanta Africare

Jan 2021 - Present (4 years 10 months)

Coordinate virtual care operations for chronic disease patients, improving documentation accuracy and streamlining billing and telehealth workflows while maintaining HIPAA compliance. Developed SOPs, managed patient onboarding/enrollment for CCM/RPM programs, and produced monthly reconciled reports.

Theranest Billing & Credentialing HIPAA Reporting SOP Development

Laboratory Scientist

Medanta Africare

Nov 2011 - Dec 2020 (9 years 1 month)

Maintained accurate laboratory documentation using LIMS, improved turnaround times through workflow optimization and supported clinical teams with timely diagnostic results and quality-control reporting. Ensured confidentiality and data security.

LIMS Lab Documents Workflow Optimization Quality Control Data Security Patient Education

Medical Representative

Medox Pharmaceuticals

Aug 2007 - Oct 2011 (4 years 2 months)

Managed relationships with healthcare providers to promote products and services, delivered trainings, and conducted clinic follow-ups to ensure ongoing support and client satisfaction.

Client Relationship Management Sales Training Product Promotion Documentation

Research Assistant

Kenya Medical Research Institute

Jan 2007 - Dec 2007 (11 months)

Collected and managed public health research data, ensuring accurate and confidential handling of participant information and laboratory samples.

Data Collection Confidentiality Public Health Research

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Medical Laboratory Sciences

Bachelor of Science in Medical Laboratory Sciences from Jomo Kenyatta University of Agriculture and Technology; prepared for clinical laboratory roles and data-driven diagnostics.