Paige Whitechurch

Created contracts with new suppliers and managed importing properties, ensuring all correct information was on the database. Handled credit card reconciliation and budgeting for spend and estimated annual consumption for properties, liaising with the accounts team regarding payment issues.

Managed incoming post, uploading information to spreadsheets, and scanning/filing documents. Liaised with suppliers regarding meter issues, bill queries, and installations, handling the utilities and water inbox.

Worked as a remote customer service agent, handling daily customer queries via calls and shared inbox. Ensured to resolve customer issues effectively, supported team members, and met daily targets.

Supported children's everyday learning, managed key children, and completed observations and assessments to track progress. Provided one-on-one support to children with special educational needs and communicated with parents regarding their children's development.

Managed the client database and utilized customer service skills during viewings and client interactions in the office. Provided advice to clients and applicants, ensuring all files were correct and compliant.

Provided excellent customer service to clients and candidates, participating in candidate onboarding. Handled incoming and outgoing calls, addressing complaints and queries, and ensured compliance with GDPR by collecting correct documents.

Worked effectively under pressure, taking orders and serving customers efficiently. Maintained cleanliness and organization of the restaurant, including restocking supplies.

Utilized strong customer service skills to serve food and drinks to customers, organize parties, and maintain cleanliness. Managed customer orders and ensured a positive dining experience.

Managed the client database and applied customer service skills during property viewings and office interactions. Assisted clients with inquiries and provided support in a lettings and business environment.

Achieved strong grades in English Literature (A*) and English Language (A*), demonstrating excellent communication and analytical skills. Developed foundational knowledge across various subjects including Maths, Core Science, Media, Sociology, and History.