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IT & Product Management specialist driving inclusive digital solutions.
Experience
Technology & Programs Coordinator
Nickson Kakiri Foundation
Aug 2023 - Present (2 years 3 months)
Product Manager & Website Developer
Kenya National Association of the Deaf
Jan 2022 - Present (3 years 10 months)
IT Assistant
Orange Democratic Movement
Oct 2020 - Jun 2023 (2 years 8 months)
IT Technician
Circuit Business Systems
Feb 2018 - Oct 2020 (2 years 8 months)
Experienced IT operations professional skilled in virtualization and technical support.
Experience
Technical Support Agent
CYBELESOFTWARE
Feb 2022 - Present (3 years 9 months)
Assistant Administrator
Dr Romero's Medical Clinic
Feb 2014 - Sep 2022 (8 years 7 months)
Experienced Server Engineer specializing in Citrix and Windows technologies.
Experience
Team Leader | Senior Citrix Engineer
Société Générale
Jan 2022 - Present (3 years 10 months)
Senior Citrix Engineer
Société Générale
Aug 2020 - Present (5 years 3 months)
Senior Citrix Engineer
Enthusiastic IT Customer Support Professional with cloud transition focus.
Experience
IT Customer Service Assistant
Leidos
Mar 2024 - Present (1 year 8 months)
2nd Line Support Technician
The Focus Group
Nov 2022 - Present (3 years)
2nd Line Support Technician
IT Field Service Engineer with expertise in hardware support.
Experience
Information Technology Field Service Engineer
I.T Field Service Engineer
Oct 2022 - Present (3 years 1 month)
Freelance Field Service Engineer
Freelance FSE
Sep 2021 - Present (4 years 2 months)
Field Service Engineer
Dynamic IT professional with 10+ years in Citrix and support.
Experience
Senior Citrix Engineer
NYU Langone Health
Apr 2019 - Present (6 years 7 months)
Help Desk Analyst
Quest Technology Management
Oct 2022 - Mar 2025 (2 years 5 months)
System Support Engineer
NYU Winthrop University
I am an IT Support Specialist skilled in desktop support and troubleshooting.
Experience
Tax Expert
Intuit
Jan 2022 - Present (3 years 10 months)
Cultivation Technician
Curaleaf
Apr 2019 - Jul 2021 (2 years 3 months)
Pre-Suit Secretary
Driven IT professional specializing in infrastructure and system administration.
Experience
Information Technology Infrastructure Specialist
Celebrity Cruises
Jan 2024 - Present (1 year 10 months)
Webmaster and Database Administrator
SEMIPI School, Beravina
Oct 2021 - Present (4 years 1 month)
I am an IT support specialist with over 4 years of experience in device repair, Network Administration, and systems administration.
Experience
Microsoft Repair Specialist II
Ivy Technology
Oct 2024 - Present (1 year 1 month)
Repair Technician
Ivy Technology
Mar 2024 - Oct 2024 (7 months)
IT Support Analyst
Application Support professional skilled in troubleshooting and system optimization.
Experience
Application Support
Richnetics
Sep 2023 - Present (2 years 2 months)
Application Support Analyst
Ovation Workplace (SBD)
Jun 2022 - Sep 2023 (1 year 3 months)
Service Desk Representative
Insight Enterprise
Apr 2020 - Jun 2022 (2 years 2 months)
I am a senior Windows infrastructure engineer with 8+ years in Azure, VMware and Active Directory.
Experience
Enterprise Windows Engineer Sr
TitanClarity
Oct 2024 - Jul 2025 (9 months)
Senior SysAdmin
Teya Bank
Feb 2024 - Sep 2024 (7 months)
Senior SysAdmin
Evonik
May 2023 - Apr 2024 (11 months)
Proactive IT Security Professional
Experience
Programmer Analyst
Cognizant Technology Solutions
Aug 2022 - Present (3 years 3 months)
Intern
Cognizant Technology Solutions
Feb 2022 - Aug 2022 (6 months)
Technical/Content writer, Business Developer with a progressive, professional, Innovative approach
Experience
Technical/Content Writer and a Business Developer
Bizbrolly
Cybersecurity-focused IT professional skilled in help desk, system administration, and network security.
Experience
IT Tech and Computer Support
PRIMROSE SCHOOLS AT CANDELAS & WESTWOODS
Apr 2019 - Present (6 years 7 months)
Help Desk Analyst 2
SRK Consulting
Mar 2025 - May 2025 (2 months)
Starlink Deployment Engineer
IT Desktop Support Engineer delivering reliable systems and fast ticket resolution.
Experience
Desktop Support Engineer
Millennium Technology Services, Inc.
Jan 2023 - Present (2 years 10 months)
Desktop Support Specialist
Millennium Technology Services, Inc.
Jan 2020 - Dec 2022 (2 years 11 months)
Experienced Azure professional with a strong background in technical leadership.
Experience
Azure Technical Lead L-IV
Sherweb
Jun 2023 - Present (2 years 5 months)
IT System Engineer
RVS iGlobal
Aug 2021 - Jun 2023 (1 year 10 months)
Network Associate
Crest Autowheels (Audi Jammu)
Aug 2019 - Mar 2020 (7 months)
I have over 20 years in IT, with a strong background in support and engineering.
Experience
Microsoft Systems Engineer
Egitmen Ltd
Jan 2016 - Jan 2023 (7 years)
Certified Professional Coder with expertise in behavioral health coding.
Experience
Coding Auditor
Health Care Compliance Advisors, LLC
Jan 2018 - Present (7 years 10 months)
Proactive Deskside Support Consultant with 6+ years of IT experience.
Experience
End User Support Analyst
Inspire Brands
Jun 2023 - Present (2 years 5 months)
End User Support Analyst
Insight Global
Jun 2022 - Jun 2023 (1 year)
Desktop Systems Engineer
Layer 3 Communications
IT Support Specialist with 7+ years resolving hardware, software, and network issues rapidly.
Experience
Freelance IT Support Engineer
Freelance
Jan 2020 - Present (5 years 10 months)
Group Maples
Jun 2017 - Present (8 years 5 months)
Senior Citrix Engineer
CGI Canada
Jan 2016 - Present (9 years 10 months)
Citrix Consultant and Citrix Engineer
Virtuel TI Canada
Apr 2015 - Present (10 years 7 months)
NECS
Jun 2022 - Present (3 years 5 months)
IT Customer Service Assistant
Parliamentary Digital Services
May 2022 - Present (3 years 6 months)
IT Customer Service Assistant
Acora
Aug 2021 - Present (4 years 3 months)
Fidelity CashMaster Solutions
Mar 2021 - Present (4 years 8 months)
Help Desk Technician
Spinnaker Software / Arch
Dec 2019 - Present (5 years 11 months)
Field Service Engineer
Gijima Holdings
Jan 2015 - Present (10 years 10 months)
Nov 2014 - Apr 2019 (4 years 5 months)
Help Desk Support Technician
NYU Winthrop University
Oct 2012 - Nov 2014 (2 years 1 month)
Certified On-Site Technician / Resident Tech
Staples
Jul 2011 - Jan 2013 (1 year 6 months)
Morgan & Morgan
Apr 2016 - Apr 2019 (3 years)
Sales Associate
Cricket Wireless
Jun 2015 - Apr 2016 (10 months)
System Administrator Associate
French College René Cassin, Isaha
Nov 2016 - Present (9 years)
IT Park Administrator Intern
ODEFI Madagascar
Nov 2015 - Present (10 years)
ETU Energias
Jul 2021 - Jun 2023 (1 year 11 months)
Help Desk Technician
ETU Energias
Jun 2020 - Jun 2021 (1 year)
Senior Infrastructure Windows Engineer
Mary Kay Global
Jul 2021 - Mar 2023 (1 year 8 months)
Infrastructure Windows Engineer Sr
GFT Group
Oct 2020 - Jul 2021 (9 months)
ONEOK
Sep 2024 - Feb 2025 (5 months)
Azure & M365 BA Technical Advisor
Sherweb
Aug 2021 - Apr 2022 (8 months)
Jr. System Admin / Hardware Manager
T2 Utility Engineers/Cardno
May 2018 - Jun 2021 (3 years 1 month)