Kevon Campbell
@kevoncampbell
CompTIA A+ IT technician and blockchain specialist delivering fast remote support.
JamaicaWhat I'm looking for
I am a CompTIA A+ certified IT technician with over four years of hands-on hardware, software, and network support experience and eight years working in blockchain and cryptocurrency since 2017.
I excel at remote troubleshooting and automation—resolving high volumes of tickets with strong satisfaction, automating patching for hundreds of devices, and improving uptime through scripting and RMM tools. I also manage ASIC mining operations, CEX accounts, cold and self-custody wallets, DEX trading, token bridging, and on-chain analysis.
I am advancing CCNA and Python skills, have practical familiarity with Solidity, and prioritize user education and security in all support and crypto engagements.
Experience
Work history, roles, and key accomplishments
Desktop Support Technician
ContactPoint360
May 2024 - Present (1 year 4 months)
Provided Level 2 remote desktop support for 150+ endpoints, resolving 90% of issues within 24 hours and automating patching for 200+ devices to reduce vulnerabilities by 40%.
Blockchain & Crypto Specialist
Freelance
Jan 2017 - Present (8 years 8 months)
Managed ASIC Bitcoin mining operations, configured and secured cold and self-custody wallets, ran CEX and DEX trading workflows, and provided blockchain security education since 2017.
Tech Support Advisor
TDS Telecom
Feb 2024 - May 2024 (3 months)
Diagnosed layer 2/3 network issues for PON/DSL customers and monitored network health, proactively resolving outages and supporting 50+ customers monthly.
Education
Degrees, certifications, and relevant coursework
University of Technology
Bachelor of Science, Computer Science
2020 -
Bachelor of Science in Computer Science program started in January 2020; studies currently paused.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
Skills
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