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DFMotivated college graduate with strong customer service skills.
Experience
Stock Clerk
Publix
Jan 2023 - Jan 2025 (2 years)
Lifeguard
YMCA
Jan 2017 - Jan 2023 (6 years)
Machine Operations Specialist Lead
Illumis
Jan 2020 - Jan 2021 (1 year)
Experienced cybersecurity professional with a focus on solution architecture.
Experience
Security Operations, Lead
Interac Corp.
Apr 2024 - Present (1 year 7 months)
Senior Information Security Operations Analyst
Interac Corp.
Jul 2022 - Apr 2024 (1 year 9 months)
Private Cloud Systems Administrator
2Keys Inc.
Sep 2018 - Jul 2022 (3 years 10 months)
I am a Service Desk Supervisor with 16+ years driving global IT support and automation.
Experience
LLSupervisor, Digital Workplace Support
Logitech Engineering & Design Pvt. Ltd.
Mar 2015 - Present (10 years 8 months)
SORegional In-charge, System Administrator
Sodexo
Aug 2013 - Mar 2015 (1 year 7 months)
MSTechnical Support Engineer with expertise in API testing and Python.
Experience
Technical Support Engineer
Gluu.org
Sep 2020 - Feb 2022 (1 year 5 months)
Apprentice
Big0one
Jun 2020 - Aug 2020 (2 months)
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SDDriven Computer Science Engineering student with hands-on application development experience.
Experience
Member
Google Developer Student Club - ITM Gwalior
Feb 2023 - Present (2 years 9 months)
Salesforce Developer
Salesforce
Mar 2024 - Apr 2024 (1 month)
Salesforce Administrator
Salesforce
Nov 2023 - Dec 2023 (1 month)
KMDedicated IT Support Technician with a passion for problem-solving.
Experience
Local IT Support
Local IT Support
Jan 2023 - Present (2 years 10 months)
Software Development Training
Codetribe
Jan 2022 - Present (3 years 10 months)
JQDependable kitchen worker skilled in fast-paced food preparation.
Experience
Crew Member Cook
Sonic
Aug 2021 - Present (4 years 3 months)
Restaurant Busser
Olive Garden
Apr 2021 - Jul 2021 (3 months)
Crew Member
Pizza Hut
Sep 2020 - Apr 2021 (7 months)
Experienced Senior Security Analyst with strong customer service skills.
Experience
Senior Security Analyst
Iberbanco Limited
Jul 2019 - Present (6 years 4 months)
Senior Security DLP Analyst
Bank of Montreal
Jul 2017 - Present (8 years 4 months)
MJDedicated Real Time Analyst with expertise in data analysis and management.
Experience
Real Time Analyst
TSA - 5ECOM MOA
Oct 2023 - Present (2 years 1 month)
Partner System Administrator
TSA - 5ECOM MOA
Mar 2021 - Present (4 years 8 months)
Order Management
ALEnthusiastic IT support professional with strong troubleshooting skills.
Experience
Service Desk Engineer
Dimensions UK
Apr 2025 - Present (7 months)
Service Desk Engineer
Dimensions UK
Apr 2025 - Present (7 months)
Service Desk Engineer
Accomplished Business Administrator with strong leadership and organizational skills.
Experience
Delivery Driver, Lead and Supervisor
Amazon Superior Express Transportation
Oct 2020 - Present (5 years 1 month)
Assistant General Manager & Lead Roles
Legacy Kitchen
Jan 2019 - Present (6 years 10 months)
Technical Support Analyst with excellent troubleshooting and interpersonal skills.
Experience
Shift Support Analyst
TechSource WirelessLAN - Mpact ICT
Jun 2023 - Present (2 years 5 months)
Junior First Line Analyst
Computercenter
Nov 2021 - Mar 2023 (1 year 4 months)
AEElectronics Engineer with ASIC design experience
Experience
Intern
Siemens EDA
Nov 2023 - Dec 2023 (1 month)
IC Layout Intern
Si-Vision
Nov 2023 - Nov 2023 (0 months)
Embedded Firmware Intern
El-Sewedy Electrometer
Nov 2023 - Nov 2023 (0 months)
Graduation Project Team Leader
KD
Kenya2k-2k USD
Seasoned customer care professional with over five years of experience
Experience
Customer Care Executive
CCI Kenya
Oct 2022 - Present (3 years 1 month)
Senior Systems Administrator optimizing IT infrastructure and enhancing security.
Experience
Lead System Administrator
Pasternak & Fidis, P.C.
Mar 2023 - Present (2 years 8 months)
IT Engineer
Econometrica, Inc.
Jan 2021 - Feb 2023 (2 years 1 month)
IT Helpdesk Engineer
Econometrica, Inc.
Nov 2019 - Jan 2021 (1 year 2 months)
PBComputer Engineering graduate skilled in Full Stack Development.
Experience
Python Developer Intern
Cognifyz
Jan 2025 - Jan 2025 (0 months)
Web Developer Intern
SkillCraft Technology
Jan 2025 - Jan 2025 (0 months)
EMResults-oriented IT professional with 10+ years of experience.
Experience
ICT Consultant
Elike Trade Mart
May 2018 - Present (7 years 6 months)
ICT Network Technician
Darnov Technology
Aug 2020 - Dec 2023 (3 years 4 months)
ICT System Administrator
Hess Corporation (Collabera)
LSExperienced Technical Account Manager specializing in cybersecurity and cloud solutions.
Experience
OPTechnical Account Manager - Engineering, AppSec
OpenText
Aug 2022 - Present (3 years 3 months)
DIMicrosoft Azure Identity Engineer
Data Glove Inc
Apr 2021 - Apr 2022 (1 year)
DQ
HAFrontend developer skilled in responsive and user-friendly web interfaces.
Experience
FullStack Developer
Pomodoro Timer (Personal project)
Apr 2025 - Present (7 months)
FullStack Developer
Movie Search Website (Personal Project)
Jan 2025 - Present (10 months)
Frontend Developer
Associate Analyst with expertise in incident coordination, monitoring, and data-driven reporting.
Experience
Associate Analyst
Pragma Edge Software Services
Dec 2022 - Present (2 years 11 months)
WISystem Administrator
Wipro
Jul 2021 - May 2022 (10 months)
Systems Administrator
Venture Steel Inc.
Jan 2018 - Sep 2018 (8 months)
Senior Executive IT
Mid Valley Group
Apr 2010 - Jul 2013 (3 years 3 months)
Project Trainee - Database Admin
Stanadyne Amalgamation
Jan 2009 - Apr 2010 (1 year 3 months)
Student Assistant - IT Support
Tshwane University of Technology
Jan 2022 - Present (3 years 10 months)
Crew Member
McDonalds
May 2020 - Sep 2020 (4 months)
Data Center Technician (Server Builder)
IBM BlueMix Technologies
Feb 2017 - Present (8 years 9 months)
TSA
Mar 2015 - Present (10 years 8 months)
Dimensions UK
Oct 2024 - Jan 2025 (3 months)
Service Desk Engineer
Dimensions UK
Oct 2024 - Jan 2025 (3 months)
Claims Adjudicator
CDRL
Oct 2023 - Nov 2023 (1 month)
Hostess/Busser/Food Runner
Napoleon House
Apr 2015 - Present (10 years 7 months)
Cairo University
Apr 2019 - Nov 2023 (4 years 7 months)
TL-Verilog Mentor
Redwood EDA
May 2023 - Jun 2023 (1 month)
Customer Care Specialist
Medical Administrator Kenya Limited & Minet Insurance
Aug 2018 - Oct 2022 (4 years 2 months)
Operations Support Assistant
Bridges Public Charter
Jul 2016 - Nov 2019 (3 years 4 months)
Feb 2017 - Dec 2017 (10 months)
ATM Repair Technician
NCR Corporation (Shoening Technology)
Feb 2016 - Jan 2017 (11 months)
ICT Help Desk Administrator
JP Morgan (Collabera)
Feb 2013 - Jun 2016 (3 years 4 months)
Customer Success Manager
DELL / QUEST
Aug 2016 - Mar 2021 (4 years 7 months)
TEFoglight (Senior Technical Engineer)
Teleperformance
Apr 2014 - Jul 2016 (2 years 3 months)
GMIT Administrator – Corporate Executive
Globeleq Mesoamericaenergy
Nov 2011 - Dec 2013 (2 years 1 month)
Product Landing Page (Personal Project)
Jan 2025 - Present (10 months)
