Harris Emekayobo
@harrisemekayobo
Results-driven IT Support Specialist with over a decade of experience.
What I'm looking for
As an IT Support Specialist with over a decade of experience, I have honed my skills in IT infrastructure, help desk support, and network security. My journey has equipped me with the ability to troubleshoot technical issues efficiently while ensuring data security and providing exceptional customer support. I pride myself on my attention to detail and my commitment to continuously improving IT processes and efficiency.
In my current role as IT Manager at Reime West Africa, I manage IT infrastructure and provide technical support to ensure smooth operations. I have successfully resolved user tickets within SLA guidelines and implemented security measures to protect data. My previous roles have allowed me to lead teams, manage network setups, and conduct IT training sessions, all while maintaining a focus on customer satisfaction and operational excellence.
Experience
Work history, roles, and key accomplishments
IT Manager
Reime West Africa
Jan 2023 - Present (2 years 5 months)
Provided technical support and managed IT infrastructure, ensuring smooth operations. Resolved user tickets within SLA guidelines and troubleshot network issues.
Tech Support Specialist
Farerun Ltd
Jan 2021 - Present (4 years 5 months)
Provided remote and on-site IT support, troubleshooting application and hardware issues. Conducted data entry and document verification, ensuring information accuracy.
Tech Support Engineer (Head)
Sysmax Technologies Ltd
Jan 2020 - Present (5 years 5 months)
Led a team in delivering IT support to clients and employees. Managed network setup, router configuration, and database administration (MySQL).
IT Support Specialist
Hybrid Technologies Ltd
Jan 2009 - Present (16 years 5 months)
Delivered IT support, troubleshooting, and system maintenance for business operations. Configured user accounts, security patches, and network monitoring.
Education
Degrees, certifications, and relevant coursework
University of Abuja
Bachelor of Education, Primary Education Studies
Studied foundational principles of primary education, preparing for a career in teaching. Gained knowledge in pedagogical methods and child development.
Availability
Location
Authorized to work in
Job categories
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