Keletso Monkhe
@keletsomonkhe
Experienced IT technician specializing in systems, network administration, and Microsoft Azure/on-premises infrastructure.
South AfricaWhat I'm looking for
I am an experienced IT technician with nearly a decade supporting end users, maintaining on-premises Active Directory, Azure and Microsoft 365 environments, and managing network infrastructure and virtualization platforms.
My daily work included help-desk ticketing, hardware and OS repair, Group Policy, DHCP, DNS, Microsoft Exchange, Sage application maintenance, SQL Server tasks, and configuring VoIP, Radius, and proxy services.
I hold multiple certifications (MCTS/MCITP/MCSE, AWS Cloud Practitioner, FortiGate V7, Prince2 Foundation & Practitioner) and continuously pursue networking certifications to deliver reliable, secure, and scalable IT solutions.
Experience
Work history, roles, and key accomplishments
IT Technician
Monkhe Utilities (PTY) LTD
Jan 2016 - Jan 2025 (9 years)
Provided end-to-end IT support including help desk (remote), hardware/software repair, Active Directory and Microsoft 365 administration, and network infrastructure maintenance; improved system availability and maintained SLA compliance across virtualization and VoIP environments.
Education
Degrees, certifications, and relevant coursework
Cisco CCNA
Professional Certification (in progress), Networking
In progress Cisco CCNA 200-301 certification, expected completion in 2026.
Prince2
Professional Certification, Project Management
Achieved Prince2 Foundation & Practitioner certification in 2025.
AWS Certified Cloud Practitioner
Professional Certification, Cloud Computing
Obtained AWS Certified Cloud Practitioner (CLF-C02) certification in 2025.
FortiGate
Professional Certification, Network Security
Completed FortiGate Firewall V7 certification in 2025.
Advanced Technology Training Institute
Certificate, Information Technology
2009 - 2012
Completed End User Computing PC Technician (A+) and Networking Technician (N+) training at ATTI between 2009 and 2012.
Microsoft Certifications (MCTS / MCITP / MCSE)
Professional Certifications, Information Technology
Holds Microsoft certifications including MCTS, MCITP, and MCSE.
Drivers License Code A & B
License, Driver Qualification
2003 -
Obtained Drivers License Code A and B in 2003.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
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