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130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Senior Salesforce Business Analyst driving enterprise transformations and scalable CRM solutions.
Experience
Senior Salesforce Business Analyst
TriNet
Sep 2013 - Present (12 years 2 months)
People-focused design leader driving product strategy and measurable business impact.
Experience
Design Director
USAA
May 2022 - Present (3 years 6 months)
Lead Designer
USAA
Jan 2018 - May 2022 (4 years 4 months)
Principal Designer
Quisitive
Privacy and compliance leader driving program maturity, risk reduction, and operational efficiency.
Experience
Director of Compliance
Emerald X
Jan 2025 - Present (10 months)
Corporate Privacy Manager
Emerald X
Jan 2023 - Jan 2025 (2 years)
Privacy Manager
Innovative designer with 10 years of experience in UX design.
Experience
UX Design Lead
Nationwide
May 2025 - Present (6 months)
Senior Experience Designer
Verizon
Jun 2023 - Present (2 years 5 months)
Senior UX Designer
90k-135k USD
Experienced product designer with a passion for user-centered design.
Experience
UI/UX Product Design Lead
CheckSammy
Feb 2024 - Present (1 year 9 months)
Senior UI/UX Designer
145k-200k USD
Design Lead and UX strategist with over 25 years guiding enterprise-scale product design, design systems, and platform experiences.
Experience
Lead UX Designer
SS&C Technologies
May 2020 - Present (5 years 6 months)
Product manager with 5 years’ experience building data-driven B2B/B2C SaaS products.
Experience
Product Manager
Openly
Nov 2022 - Present (3 years)
Senior Product Designer
Openly
Apr 2021 - Nov 2022 (1 year 7 months)
Product Designer
Aedit
Dec 2020 - Apr 2021 (4 months)
Marketing and Product Manager driving digital transformation and omnichannel growth.
Experience
Program Lead, OneHub
Volkswagen AG
Jun 2022 - Jul 2025 (3 years 1 month)
Product Owner / Product Manager
Volkswagen AG
Sep 2021 - May 2022 (8 months)
Digital Sales Strategy Manager
Human Centered Process & Service Design, Implementation & Improvement, Program Management
Experience
Lead Program Manager, Bank UX Design
USAA
Jul 2024 - May 2025 (10 months)
Senior Program Manager, Central Design Office
USAA
Sep 2019 - Jul 2024 (4 years 10 months)
Design Producer I, Real Estate UX Design Team
USAA
Apr 2018 - Oct 2019 (1 year 6 months)
125k-170k USD
Experienced UX designer and AI consultant driving product clarity and conversion-focused design.
Experience
Principal Consultant
AI Works, LLC
Jan 2024 - Present (1 year 10 months)
Senior UX Director
Tata Consultancy Services
1800k-2000k USD
Senior Product Designer | AI-powered UX research | Crafting data-driven digital experiences for fintech, logistics & more.
Experience
UI/UX Designer
Noor Inc.
Apr 2021 - Present (4 years 7 months)
UI/UX Intern
Analytical Business Development Analyst with expertise in data-driven solutions.
Experience
Senior Business Analyst
Wells Fargo
Jan 2023 - Present (2 years 10 months)
Business Analyst
Anderson Corporation
Jun 2022 - Sep 2022 (3 months)
Business Analyst
DCM Services
Jun 2021 - Dec 2021 (6 months)
Product Designer focused on user-centered design and UX research.
Experience
UX Design Intern
ThrillX Design
Jun 2023 - Present (2 years 5 months)
Product Design Intern
Insurify
Apr 2023 - Present (2 years 7 months)
Product Design Intern
Senior Product Designer turning complex SaaS into polished, engaging experiences that fuel growth.
Experience
Lead Product Designer
Fourwaves
Apr 2023 - Jun 2024 (1 year 2 months)
Senior Product Designer
Akinox
Feb 2022 - Apr 2023 (1 year 2 months)
Strategic UX Designer with 15+ years of experience.
Experience
UX/UI Designer
Leidos
Dec 2024 - May 2025 (5 months)
Product Designer
Aprimo
Jan 2021 - Oct 2023 (2 years 9 months)
Product Designer
Microsoft
Jan 2019 - Jun 2020 (1 year 5 months)
Empathy-driven UX researcher focused on user insights and accessible digital experiences.
Experience
UX Researcher
Self Employed
Senior Business Analyst with expertise in digital transformation and CRM.
Experience
Senior Business Analyst
Places for People
Jan 2023 - Present (2 years 10 months)
Senior Business Analyst
British Airways
May 2022 - Jan 2023 (8 months)
Business Analyst
Smart Pension
Sep 2021 - Apr 2022 (7 months)
36k-54k USD
Curious and adaptable Product Designer passionate about intuitive digital products.
Experience
Product Designer
Apollo 24|7
May 2022 - Oct 2024 (2 years 5 months)
UX Designer
Apollo 24|7
Jul 2022 - Jun 2023 (11 months)
36k-42k USD
Empathetic QA Specialist improving service quality through CX insight and process precision.
Experience
Customer Experience Lead
GWM Caribbean
Jul 2023 - Present (2 years 4 months)
Aug 2015 - Jan 2018 (2 years 5 months)
UX Designer
Rexel
Oct 2014 - Aug 2015 (10 months)
UX Designer
AT&T – The Foundry
Apr 2014 - Oct 2014 (6 months)
Ford Direct
Jan 2022 - Jan 2023 (1 year)
Privacy Analyst
Ford Direct
Jan 2021 - Jan 2022 (1 year)
Privacy Consultant
V2Soft
Jan 2018 - Jan 2020 (2 years)
Lokion
Mar 2022 - Present (3 years 8 months)
UX Designer & Researcher
Rotary
Oct 2019 - Present (6 years 1 month)
Product Designer
Sertifi
Feb 2019 - Present (6 years 9 months)
Climate Vault
Mar 2023 - Present (2 years 8 months)
Senior UI/UX Mobile Designer
Centrex Software
Jan 2023 - Present (2 years 10 months)
Senior UX Designer
ServiceNow
Jun 2022 - Present (3 years 5 months)
Product Designer
Yosemite Consulting
Feb 2022 - Present (3 years 9 months)
Lead UX Designer
Mastercard
Oct 2019 - May 2020 (7 months)
Principal UX Engineer
Perfecta
May 2019 - Sep 2019 (4 months)
User Experience Design Lead
Enquizit
Oct 2018 - Feb 2019 (4 months)
Director of UI/UX
Folio Financial
Oct 2017 - Oct 2018 (1 year)
UX Designer
Ceros
Nov 2018 - Dec 2020 (2 years 1 month)
Volkswagen AG
Aug 2019 - Aug 2021 (2 years)
Change & Rollout Manager
Volkswagen AG
Feb 2018 - Aug 2019 (1 year 6 months)
Market Researcher / Marketing Planner
Volkswagen AG
Mar 2017 - Jan 2018 (10 months)
Assistant Director of Operations
University of Texas at Austin
May 2014 - Sep 2017 (3 years 4 months)
Technical Program Manager, Engagement Manager
Bazaarvoice
Nov 2011 - Oct 2013 (1 year 11 months)
Jan 2014 - Jan 2025 (11 years)
Senior UX Designer
Allovus Design, Inc.
Jan 2010 - Dec 2011 (1 year 11 months)
UX Director / Group Manager
Microsoft Corporation
Jan 1996 - Dec 2009 (13 years 11 months)
Noor Inc.
Nov 2020 - Apr 2021 (5 months)
Graphic Designer
The Whole She Bang
Apr 2020 - Oct 2020 (6 months)
Operations Analyst
Solutran, LLC
Mar 2020 - Aug 2020 (5 months)
Business Analyst
Mayo Clinic
May 2019 - Mar 2020 (10 months)
Drop
Jan 2022 - Present (3 years 10 months)
Intern → Senior Product Designer
Poka
Apr 2015 - Feb 2022 (6 years 10 months)
Web Designer/Developer & UX/UI Designer
Appareo
Aug 2013 - Jan 2019 (5 years 5 months)
Web Designer/Developer
Swanson Health Products
Sep 2008 - Aug 2013 (4 years 11 months)
Business Analyst
RS Components
Feb 2021 - Sep 2021 (7 months)
Business Analyst
HD Sounds
Jul 2019 - Feb 2021 (1 year 7 months)
UX Designer Internship
Apollo 24|7
Feb 2022 - Jun 2022 (4 months)
UX Design Intern
Apollo 24/7
Jan 2022 - May 2022 (4 months)
Design Coordinator
TEDxIITHyderabad
May 2021 - May 2022 (1 year)