angeliki stergianoudi
@angelikistergianoudi
I turn complex customer decision workflows into actionable product strategy.
SpainWhat I'm looking for
I've led UX research at Clarivate Analytics, Eventbrite, Haufe, eDreams, OpenExO, Pisos.com, and Telefonica R&D across B2B SaaS, marketplaces, travel, healthcare, and e-commerce.
At Clarivate, I designed a behavioral mindset framework for IP workflows, mapped end-to-end customer journeys, and explored AI-assisted research systems and synthetic user simulations to make insights more scalable and stress-test decision flows before launch.
I use discovery interviews, usability testing, journey mapping, workflow analysis, surveys, and behavioral research to help teams understand how customers think, decide, and interact with complex products.
Experience
Work history, roles, and key accomplishments
Designed a behavioral mindset framework modeling customer decision patterns across IP workflows, replacing static personas and improving cross-functional alignment. Mapped end-to-end customer journeys and decision workflows, identifying uncertainty points and opportunities for optimization.
Education
Degrees, certifications, and relevant coursework
Bau, Design School of Barcelona
Postgraduate Diploma, Design Thinking and Innovation
Postgraduate diploma in Design Thinking and Innovation from Bau, Design School of Barcelona, completed in 2015.
University of Valencia
Master of Science, Human Rights, Peace and Sustainable Development
Master of Science in Human Rights, Peace and Sustainable Development from the University of Valencia, completed in 2012.
Autonomous University of Barcelona
Master of Arts, Study and Intervention on Gender Based Violence
Master of Arts in Study and Intervention on Gender Based Violence from the Autonomous University of Barcelona, completed in 2006.
University of Patras
Bachelor of Arts, Social Work
Grade: 1st Class
Bachelor of Arts in Social Work from the University of Patras, completed in 2004 with first-class honors.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
Job categories
Skills
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