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JHDetail-oriented and efficient in Healthcare Administration
Experience
PROGRAM DELIVERY SUPERVISOR
Robert Half (Illinois Housing Development Authority)
Mar 2021 - Present (4 years 8 months)
INSURANCE COORDINATOR
Fresenius Medical Care Holdings Inc
Jul 2017 - Present (8 years 4 months)
PATIENT FINANCIAL COUNSELOR /HUMAN RESOURCE
University of Chicago Medical Center
Nov 2013 - Aug 2020 (6 years 9 months)
Senior-level insurance professional with expertise in complex property claims.
Experience
Pre-Suit Litigation Specialist
Griston Claims
Aug 2022 - Jun 2025 (2 years 10 months)
Property Desk Adjuster
Transcynd / Allied Trust
May 2019 - Aug 2022 (3 years 3 months)
Team Lead
UPC Insurance (via TSI Adjusters)
Sep 2018 - Apr 2019 (7 months)
KCDetail-oriented Health Insurance Specialist with extensive claims management experience.
Experience
Provider Enrollment Analyst II
WPS Health Systems
May 2024 - Present (1 year 6 months)
Claims Representative
WPS Health Solutions
Jul 2023 - May 2024 (10 months)
Corrections Officer
Florida Department of Corrections
Jun 2022 - Jun 2023 (1 year)
Detail-oriented authorization coordinator with extensive healthcare experience.
Experience
Authorization Coordinator
Northeast Hospital/Beverly Hospital
Jun 2022 - Present (3 years 5 months)
Patient Access Representative
North Shore Physicians Group
May 2021 - Present (4 years 6 months)
PAExperienced Business Systems Analyst delivering innovative solutions across industries.
Experience
Business Systems Analyst
Morgan Stanley
Jan 2024 - Present (1 year 10 months)
Delivery Manager/Sr Project Analyst / BA
USAA
Jan 2022 - Jan 2024 (2 years)
Business Development Manager
Intel
Jun 2021 - Jan 2022 (7 months)
Commercial Lines insurance professional delivering strong client retention and hands-on policy management.
Experience
Sr. Account Manager
USI Insurance Services
Apr 2022 - Nov 2023 (1 year 7 months)
Account Manager
Integrated Insurance Solutions
May 2021 - Feb 2022 (9 months)
Account Manager
The Buckner Company
Dec 2020 - Apr 2021 (4 months)
Healthcare and insurance professional driving digital transformation and policy innovation.
Experience
FAInsurance Assistance Coordinator
Falck Global Assistance
Jun 2023 - Present (2 years 5 months)
Manager
Bare Japan
Apr 2022 - Dec 2022 (8 months)
PPHealth Insurance Broker
Pacific Prime
NNDetail-oriented healthcare support professional with strong claims coordination skills.
Experience
Customer Care Representative
CVS Caremark
Sep 2023 - Present (2 years 2 months)
Front Desk Receptionist
European Wax Center
Apr 2023 - Present (2 years 7 months)
JGExperienced claims adjuster focused on delivering exceptional customer value.
Experience
Bodily Injury Claims Adjuster
Farmers Insurance
Dec 2023 - Present (1 year 11 months)
NCS Specialist
Paycom
Nov 2018 - Present (7 years)
CUDetail-oriented Claims Processor with expertise in healthcare administration.
Experience
Medical Records Technician
Advantmed
May 2024 - Present (1 year 6 months)
Patient Access Representative
Wellstar Kennestone
Feb 2018 - Present (7 years 9 months)
Admission Representative
Licensed insurance professional with expertise in claims and customer service.
Experience
Promotions & Player Services
WinStar World Casino & Resort
Licensed Retention Specialist
Teleperformance (State Farm Project)
Experienced medical receptionist with 10+ years in patient scheduling and billing.
Experience
Receptionist / Billing Clerk
Coral Gables Dentistry
Jan 2017 - Present (8 years 10 months)
Front Desk Receptionist
Florida Urological Associates
Aug 2014 - Dec 2016 (2 years 4 months)
Receptionist
Jose E. Escalante
AGExperienced software engineering leader with a focus on AI solutions.
Experience
Lead Software Engineer
Qoala
Jan 2023 - Feb 2025 (2 years 1 month)
Senior Manager
Niva Bupa Health Insurance
Jul 2020 - Jan 2023 (2 years 6 months)
Senior Technical Associate
PolicyBazaar.com
Sep 2018 - Jun 2020 (1 year 9 months)
I'm Shantel Mendoza, eager to find a fulfilling career path that aligns with my skills and passions.
Experience
Patient Access Representative
The Hospitals of Providence
Apr 2022 - May 2022 (1 month)
Insurance Verification Specialist
El Paso Sleep Center
Mar 2022 - Apr 2022 (1 month)
Administrative Assistant
Balfour Beatty Communities
Underwriter with IT support expertise, delivering accurate risk assessments and dependable technical solutions.
Experience
Underwriter
Symax Insurance Agencies
Jan 2023 - Present (2 years 10 months)
Branch Underwriter
Resolution Insurance
Jun 2018 - Mar 2022 (3 years 9 months)
Branch Administrator
Resolution Insurance
Feb 2018 - Jun 2018 (4 months)
Systems Engineer optimizing IT value streams with Atlassian and ITIL expertise.
Experience
SGSystem Engineer
SVA System Vertrieb Alexander GmbH
Jul 2020 - Present (5 years 4 months)
Application Manager
PaySquare SE
Nov 2017 - Jun 2020 (2 years 7 months)
1st Level Support
Experienced medical billing specialist with a focus on patient relations.
Experience
Medical Records Specialist
Oak Street Health
Jun 2022 - Feb 2023 (8 months)
Medical Billing/Medical Records
Anesthesia Business Consultants
May 2014 - May 2022 (8 years)
Credentialing/Medical Billing
Suburban Orthopedic
ALDedicated insurance agent with expertise in client satisfaction and retention.
Experience
Independent Life and Health Insurance Agent
Self-Employed
Aug 2023 - Present (2 years 3 months)
ACA Marketplace Specialist
Blue Cross Blue Shield of SC
Oct 2024 - Dec 2024 (2 months)
Medicare & ACA Sales Agent
Enhance Health
FFResults-driven Life & Property Insurance Sales Advisor with 7+ years experience.
Experience
Life Insurance Sales Consultant
Goodlord
Jul 2021 - Jan 2025 (3 years 6 months)
Commercial Insurance Account Exec
Simply Business
Jan 2021 - Jul 2021 (6 months)
Senior Commercial Account Executive
Arthur J Gallagher
May 2017 - Dec 2020 (3 years 7 months)
JRMotivated sales agent with strong relationship-building skills.
Experience
Remote Insurance Sales Agent
Primerica
Feb 2025 - Present (9 months)
Remote Sales Agent
AO Globe Life Life Insurance
Jan 2025 - Present (10 months)
Counselor and Photographer
Desk Adjuster
TWIA (via Advanced Claims Concept/PCR)
Aug 2017 - Sep 2018 (1 year 1 month)
Desk Adjuster
Catastrophe Response Unit (CRU)
Jan 2016 - Aug 2017 (1 year 7 months)
911 Emergency Dispatcher
Jacksonville Fire and Rescue Department
Jun 2020 - Jun 2022 (2 years)
Patient Access Coordinator / Office Manager
Tobias & Battite Hearing Wellness
Oct 2020 - Present (5 years 1 month)
Front Desk Representative / Insurance Authorization
North Shore Ears, Nose & Throat
Sep 2017 - Present (8 years 2 months)
Birthplace Registrar / Insurance Authorization
North Shore Medical Center
Jan 1999 - Present (26 years 10 months)
Business Systems Analyst
Fannie Mae
Jul 2020 - Jun 2021 (11 months)
Insurance Analyst
Advocate Health
Jul 2018 - Jun 2019 (11 months)
Account Manager
Millward Agency
May 2020 - Oct 2020 (5 months)
Asst. Account Rep
Alliant Insurance Services
Apr 2019 - Apr 2020 (1 year)
Jan 2020 - Mar 2022 (2 years 2 months)
TWLead, Advisory Board
The National Board of Health and Welfare
Jan 2014 - Dec 2019 (5 years 11 months)
Head of Business
Rusalka Cosmetics
Jan 2015 - Dec 2018 (3 years 11 months)
Ambassador - Airport Security & Member Services
Al Clear
Mar 2019 - Present (6 years 8 months)
Medical Office Assistant
Internal Medicine Group Inc
Jun 2018 - Present (7 years 5 months)
Concessionist/Bartender
Cinemark Movie Theater
Nov 2013 - Present (12 years)
Admissions/Registration Student Worker
Linn Benton Community College
Mar 2015 - Present (10 years 8 months)
Applications Recruiter
TEKsystems
Nov 2013 - Present (12 years)
Coram/CVS
Dec 2016 - Present (8 years 11 months)
Independent Courier
MCIP Transport
Jan 2016 - Present (9 years 10 months)
Customer Success Representative
Peak Support (Goldbelly Contract)
Feb 2008 - Jul 2012 (4 years 5 months)
Senior Software Engineer
Betterwealth Advisers
Jul 2016 - Aug 2018 (2 years 1 month)
Technical Analyst
OnGraph Technologies Limited
Jan 2016 - Jun 2016 (5 months)
Nov 2019 - Mar 2022 (2 years 4 months)
Patient Access Representative
Liberty Regional Medical Center
Feb 2021 - Mar 2021 (1 month)
Unit Representative
Parallon HCA Healthcare
Jan 2021 - Feb 2021 (1 month)
Medical Claims Executive
Resolution Insurance
Feb 2015 - Feb 2018 (3 years)
IT Support Officer
Bridge International Academies
Aug 2012 - Sep 2013 (1 year 1 month)
ARAG
Sep 2015 - Oct 2017 (2 years 1 month)
Mar 2012 - Mar 2014 (2 years)
Account Representative
Oak Park Hospital
May 2010 - Sep 2011 (1 year 4 months)
Patient Account Representative
Proven MedTeam
Jul 2009 - Apr 2010 (9 months)
Aug 2023 - May 2024 (9 months)
Health Insurance Sales Agent
USHA
Jan 2023 - Aug 2023 (7 months)
IT Help Desk Technician
Acordis
Jul 2022 - Jan 2023 (6 months)
Sales Team Manager
Victoria's Secret PINK
Jan 2016 - Jan 2017 (1 year)
F&B Manager/Waitress/Hostess
AA+ Catering
Jan 2015 - Jun 2016 (1 year 5 months)
Missouri Boys State
Jun 2023 - Present (2 years 5 months)
