Open to opportunities

Nia Coleman

@niacoleman

Message

Detail-oriented office manager with expertise in scheduling and medical billing.

Zimbabwe

Message

What I'm looking for

I seek a role that allows me to leverage my administrative skills in a dynamic healthcare environment, focusing on patient care and operational efficiency.

I am a dedicated office manager with a strong background in scheduling and insurance verification, currently working at IMS Texas Gastro Consultants. My experience includes managing patient appointments to optimize physician time and enhance patient satisfaction. I have a proven track record in verifying insurance coverage and handling pre-authorizations, ensuring compliance with healthcare regulations.

In my role, I have also assisted in training staff on EMR systems, contributing to improved workflow efficiency. My skills in Microsoft Office and Epic EMR, combined with my attention to detail and problem-solving abilities, enable me to support the office effectively. I am passionate about delivering high-quality administrative support and enhancing patient care through efficient office management.

Experience

Work history, roles, and key accomplishments

Current

EPIC Scheduling/Insurance Verification/Assistant Office Manager

Current

IMS Texas Gastro Consultants

May 2020 - Present (5 years 2 months)

Managed patient scheduling, coordinating appointments to maximize efficiency and ensure optimal use of the physician's time. Verified patient insurance coverage and benefits before appointments, reducing billing errors and ensuring compliance with insurance requirements.

Insurance Verification Medical Billing Scheduling Administrative Support Payroll Processing Microsoft Office