Kasandra CrissenKC
Open to opportunities

Kasandra Crissen

@kasandracrissen

Detail-oriented Health Insurance Specialist with extensive claims management experience.

United States

What I'm looking for

I am looking for a dynamic organization where I can leverage my expertise in insurance claims and policy management while contributing to team success and improving customer satisfaction.

I am a dedicated Health Insurance Specialist with a strong background in claims management, provider enrollment, and emergency response operations. My experience has equipped me with the skills to manage high caseloads effectively while thriving in fast-paced environments. I take pride in my ability to maintain compliance with industry regulations and streamline operations to enhance customer satisfaction.

In my current role as a Provider Enrollment Analyst II at WPS Health Systems, I manage provider enrollments for Medicare benefits, ensuring timely and accurate processing. My previous experience as a Claims Representative involved verifying insurance benefits and investigating fraudulent claims, which helped minimize financial losses for the organization. I have also worked as a Corrections Officer and 911 Emergency Dispatcher, where I honed my critical thinking and problem-solving skills in high-pressure situations.

Experience

Work history, roles, and key accomplishments

WS
Current

Provider Enrollment Analyst II

WPS Health Systems

May 2024 - Present (1 year)

Managed provider enrollments for Medicare benefits, ensuring timely and accurate processing. Conducted meticulous data entry and maintained compliance with regulations, processing large volumes of applications in a fast-paced environment.

WS

Claims Representative

WPS Health Solutions

Jul 2023 - May 2024 (10 months)

Verified insurance benefits and maintained patient confidentiality. Investigated fraudulent claims to minimize financial losses and collaborated with stakeholders to resolve escalated claims efficiently.

FC

Corrections Officer

Florida Department of Corrections

Jun 2022 - Jun 2023 (1 year)

Maintained a secure environment in correctional facilities and prepared detailed reports for legal proceedings. Strengthened emergency protocols by conducting drills and scenario assessments and safeguarded public safety through inmate transportation.

JD

911 Emergency Dispatcher

Jacksonville Fire and Rescue Department

Jun 2020 - Jun 2022 (2 years)

Operated emergency communication systems, efficiently dispatching services during high-priority calls. Maintained accurate records, reduced procedural errors, and provided mentorship to new dispatchers.

Education

Degrees, certifications, and relevant coursework

Kasandra hasn't added their education

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Tech stack

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Kasandra Crissen - Provider Enrollment Analyst II - WPS Health Systems | Himalayas