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Senior IT infrastructure and operations leader driving large-scale cloud and transformation programs.
Experience
Senior Technical Demand Manager
Odido
Oct 2022 - Present (3 years 1 month)
Acting Head of Regional IT Infrastructure
Allianz Benelux
Jul 2019 - Sep 2022 (3 years 2 months)
Regional IT Manager & InfoSec Officer
Allianz Romania
Jul 2004 - Jun 2019 (14 years 11 months)
Product Owner and seasoned Finance professional
Experience
Credit Risk Analyst
Guaranteed Rate
Apr 2020 - Oct 2023 (3 years 6 months)
Underwriting Consultant
Divvy Homes
Jan 2019 - Mar 2020 (1 year 2 months)
Senior Risk Manager
Capital One
Feb 2014 - May 2018 (4 years 3 months)
I am a design leader building scalable design systems and mentoring teams to deliver accessible web platforms.
Experience
Senior UI/UX Designer
NOS SGPS
Sep 2017 - Jun 2018 (9 months)
Senior UI/UX Designer
Independent Strategic Technology (IST) Ltd
Feb 2017 - Aug 2017 (6 months)
130k-170k USD
Software engineer with Silicon Valley background and proven remote work experience
Experience
Senior Software Engineer
Mailbird
Oct 2021 - Present (4 years 1 month)
130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
Ambitious insurance-focused professional with strong communication skills.
Experience
Insurance Trainee
Howden
Sep 2025 - Present (2 months)
Interpreter
Premium Linguistic Services
Jan 2023 - Present (2 years 10 months)
Seasoned ETL QA and BI specialist with 20+ years ensuring data quality in healthcare, insurance, and banking.
Experience
ETL QA & BI Consultant
Truist Bank
Jun 2024 - Feb 2025 (8 months)
ETL Test Lead
Reliance Standard Insurance Company
Dec 2023 - Jun 2024 (6 months)
ETL & BI Test Lead
Eli Lilly & Co.
Oct 2019 - Jan 2024 (4 years 3 months)
Solutions architect and engineering leader specializing in AI-driven scalable systems.
Experience
AI Solutions Architect
Turing
Sep 2022 - Present (3 years 2 months)
Engineering Manager
Rainpay India Pvt. Ltd.
Dec 2021 - Jul 2022 (7 months)
Customer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
80k-150k USD
LMS Expert | Program and Project Management
Experience
Senior Specialist - Program & Project Management
LTIMindtree – TOYOTA
Nov 2024 - Apr 2025 (5 months)
Learning Tech Analyst
NIIT Limited – META
Aug 2021 - Nov 2024 (3 years 3 months)
Motivated insurance professional with 5+ years of experience.
Experience
Licensed Insurance Specialist
Fortune Life Insurance Company
Jan 2019 - Present (6 years 10 months)
Junior Pharmacy Assistant
Dagohoy Pharmacy
Jun 2024 - Nov 2024 (5 months)
Assistant Secretary
Analytical technology professional driving compliance and systems improvements.
Experience
Claims Analyst
Farmers Insurance
Sep 2024 - Present (1 year 2 months)
Commercial Auto Claims Adjuster
North American Risk Services
Aug 2023 - Sep 2024 (1 year 1 month)
Strategic IT Transformation Program Delivery Manager with 15 years experience.
Experience
IT Transformation Program Manager
MS&AD Insurance Group Holdings
Jan 2021 - Present (4 years 10 months)
IT Project Manager
Fairfax Asia Insurance
Feb 2018 - Present (7 years 9 months)
Experienced insurance professional with 18 years in risk management.
Experience
Insurance Manager
THG
Jan 2025 - May 2025 (4 months)
Insurance Manager
Deliveroo Plc
Jan 2024 - Dec 2024 (11 months)
Insurable Risk Manager
Rolls-Royce
Jan 2020 - Dec 2023 (3 years 11 months)
Result-driven licensed insurance agent with tech-savvy solutions.
Experience
Delivery Logistics Lead
Famvest Logistics
Jan 2024 - Present (1 year 10 months)
Licensed Insurance Agent
AAA Auto Club
Jan 2022 - Jan 2024 (2 years)
Travel Tech
Enjoy Technology
Jan 2018 - Jan 2021 (3 years)
Insurance risk specialist focused on compliance, claims and AI-driven risk solutions.
Experience
Insurance AI Specialist Trainer
Invisible Technologies
Jul 2025 - Present (4 months)
Insurance Risk Advisor
Youi Insurance
Jan 2024 - Present (1 year 10 months)
Claims Administrator
Detail-oriented professional with expertise in Accounts Receivable.
Experience
Senior Domain Expert
4D Global
May 2023 - Jun 2025 (2 years 1 month)
AR Caller
El Revgen
Jan 2022 - Present (3 years 10 months)
Detail-oriented administrative professional with expertise in insurance verification.
Experience
Virtual Administrative Assistant
Right at Home
Administrative Support Specialist
[Previous Company]
Experienced remote insurance customer service representative with strong metrics and claims expertise.
Experience
Insurance Customer Service Rep
Fetch Pet Insurance
Mar 2025 - Present (8 months)
Customer Service Insurance Rep
The Hartford
Jun 2024 - Jan 2025 (7 months)
Customer Service Insurance Rep
Innovative senior leader in insurance operations and digital transformation.
Experience
Director - P&C Claims & Global Housing
Assurant
Jan 2019 - Present (6 years 10 months)
Branch Claims Manager
American Family Insurance
Jan 2015 - Present (10 years 10 months)
Medical Claims Manager
Risk Manager
Capital One
Jul 2012 - Feb 2014 (1 year 7 months)
Risk Underwriter
Capital One
Jan 2009 - Jul 2012 (3 years 6 months)
Software Development Engineer
Amazon
Jun 2020 - Jul 2021 (1 year 1 month)
Senior Software Engineer
Moody's Analytics
Feb 2018 - Nov 2019 (1 year 9 months)
Software Developer
Intermedia.NET
Sep 2012 - Feb 2018 (5 years 5 months)
Software Development Engineer
Euroins Georgia
Dec 2010 - Apr 2012 (1 year 4 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Market Researcher
Ipsos Mori
Dec 2024 - Feb 2025 (2 months)
Waiter
Off To Work
Oct 2016 - Mar 2022 (5 years 5 months)
Systems Test Consultant
Wells Fargo
Jan 2018 - Oct 2019 (1 year 9 months)
Senior Test Consultant
NBCUniversal
Sep 2016 - Dec 2017 (1 year 3 months)
Owner & Designer
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
Senior LMS Administrator / QA Specialist
VenU
Jan 2021 - Aug 2021 (7 months)
Global Program Manager
Liberty Mutual Insurance
Nov 2019 - Nov 2020 (1 year)
Technical Project Manager – Health & Jail Mgmt. Systems
Securus Technologies
Oct 2018 - Nov 2019 (1 year 1 month)
R & J Chainsaw Trading
Jan 2019 - Jan 2024 (5 years)
Bodily Injury Claims Adjuster
State Farm
Apr 2022 - Aug 2023 (1 year 4 months)
Scheduling & Systems Coordinator
Grady Health System
Sep 2020 - Apr 2022 (1 year 7 months)
ServiceNow System Admin Trainee
ServiceNow NextGen Program
IT Lead Business Analyst
Accord Infocom IT Solutions
Sep 2015 - Present (10 years 2 months)
IT Business Analyst
DXC Technologies
Sep 2012 - Present (13 years 2 months)
Business Process Specialist
AXA XL Insurance
May 2010 - Present (15 years 6 months)
Strategic Data Manager
GoCompare.com
Jan 2018 - Dec 2020 (2 years 11 months)
Senior Insurance Broker
Shepherd Compello
Jan 2017 - Dec 2018 (1 year 11 months)
Business Account Manager
AT&T
Jan 2016 - Jan 2018 (2 years)
Strata Insurance Brokers
Oct 2022 - Dec 2023 (1 year 2 months)
AAA Auto Club Group
Jul 2022 - Jun 2024 (1 year 11 months)
Insurance Customer Service
Vanderbilt Mortgage And Finance
Feb 2005 - Nov 2021 (16 years 9 months)
Farmers Insurance
Jan 2013 - Present (12 years 10 months)
Property Claims Manager
Farmers Insurance
Jan 2007 - Present (18 years 10 months)