Monique Vega
@moniquevega
Detail-oriented professional transitioning into health information management.
United StatesWhat I'm looking for
As a compliance-driven professional with a strong background in documentation accuracy and customer service, I have honed my skills in managing sensitive records and ensuring regulatory adherence. My experience as a Licensed Insurance Agent has equipped me with the ability to navigate complex internal systems, interpret policy information, and deliver quality administrative support in fast-paced environments.
Currently, I am seeking to transition into the health information field as a Medical Records Specialist. My proven track record in maintaining high standards of data integrity, performing detailed client needs assessments, and auditing internal records positions me well for this new role. I am committed to leveraging my skills in documentation compliance and client communication to contribute effectively to a healthcare organization.
Experience
Work history, roles, and key accomplishments
Licensed Insurance Agent
Farmers Insurance
Dec 2024 - Present (6 months)
Maintained confidential policy records, ensuring accuracy and adherence to data privacy standards. Supported documentation compliance for personal lines coverage and performed detailed client needs assessments, entering structured data into internal systems. Audited internal records to identify discrepancies and aligned documentation with underwriting guidelines.
Licensed Insurance Agent
TTEC
Jul 2023 - Nov 2024 (1 year 4 months)
Reviewed and maintained detailed client records for personal property and vehicle insurance, managing policy updates, claims support, and renewals in compliance with regulatory procedures. Utilized CRM systems to track client interactions, ensuring complete and compliant data capture. Delivered clear documentation of coverage changes, policy evaluations, and client preferences.
Education
Degrees, certifications, and relevant coursework
Suffolk County Community College
Associate of Liberal Arts and Sciences, Liberal Arts and Sciences
Pursued an Associate's degree focusing on a broad range of subjects within the liberal arts and sciences. Developed foundational knowledge across various disciplines.
PUPace University
Coursework, General Studies
Completed 30 credit hours towards an unspecified academic program. Gained academic experience through various courses.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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