Josie Herring
@josieherring
Detail-oriented and efficient in Healthcare Administration
What I'm looking for
As a seasoned professional in Healthcare Administration, I bring extensive experience in insurance, including Medicare, Medicaid, and Employer group health plans. With a strong background in ICD 9 and 10, as well as CPT coding, I excel in patient registration and rental assistance and homeownership grant programs. My proficiency in various computer applications, such as Unqork, Encompass, Salesforce, and Microsoft Office Suite, enables me to streamline operations and drive efficiency.
In my current role as Program Delivery Supervisor at Robert Half, I partner with leadership to define and implement program delivery strategies, build positive customer relationships, and provide feedback to reviewers to ensure accuracy. Previously, as Insurance Coordinator at Fresenius Medical Care Holdings Inc, I oversaw insurance coordination at 17 clinics, empowered team members, and ensured compliance with insurance regulations.
With a Master's degree in Health Administration from Capella University, I am committed to delivering exceptional results and driving excellence in Healthcare Administration.
Experience
Work history, roles, and key accomplishments
INSURANCE COORDINATOR
Fresenius Medical Care Holdings Inc
Jul 2017 - Present (7 years 11 months)
Oversee insurance coordination at 17 clinics in the Chicago land area; empower team members with strong leadership and training to ensure smooth operations and positive patient experiences.
PROGRAM DELIVERY SUPERVISOR
Robert Half (Illinois Housing Development Authority)
Mar 2021 - Present (4 years 3 months)
Partner with leadership team to define and implement program delivery strategy and objectives; build positive customer relationships that promote satisfaction, retention, and trust.
PATIENT FINANCIAL COUNSELOR /HUMAN RESOURCE
University of Chicago Medical Center
Nov 2013 - Aug 2020 (6 years 9 months)
Verified patient insurance eligibility and entered patient information into relevant systems; utilized eligibility systems, websites, and phone calls to ascertain insurance benefits and precertification requirements.
Education
Degrees, certifications, and relevant coursework
Josie hasn't added their education
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