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Experienced Delivery Manager in Quality Engineering for Banking, Finance, and Insurance.
Experience
Delivery Manager
EY GDS
Jul 2024 - Present (1 year 4 months)
Manager – Quality Engineering
EY GDS
Jan 2019 - Jun 2024 (5 years 5 months)
Associate Test Manager
EY GDS
Sep 2015 - Jan 2019 (3 years 4 months)
Test Lead
Scope Internationals
Oct 2013 - Sep 2015 (1 year 11 months)
Associate
Cognizant Technology Solutions
Dec 2010 - Oct 2013 (2 years 10 months)
Dedicated Special Education Teacher with strong communication and organizational skills.
Experience
Special Ed Teacher
San Mateo Foster City School District
Jan 2023 - Present (2 years 10 months)
Teacher
Naga Sped Center
May 2019 - Jan 2023 (3 years 8 months)
Freelance Virtual Assistant
Self Employed
Supply chain and logistics professional specializing in inventory forecasting and e-commerce fulfillment.
Experience
Sr. Dispatch & Logistics Executive
Hollywood Traders LLC
Jan 2025 - Present (10 months)
Dispatch Executive
Leverify
Aug 2024 - Dec 2024 (4 months)
Logistics Specialist
Walknut Home LLC
Customer service and chargeback analyst skilled in payments and cross-team coordination.
Experience
Customer Support Analyst
Mindbridge
Oct 2024 - Present (1 year 1 month)
Customer Support Specialist
Mindbridge
Oct 2024 - Present (1 year 1 month)
Customer Service Representative
Detail-oriented professional with expertise in healthcare documentation.
Experience
Quality Documentation Specialist
Cognizant
Jul 2022 - Oct 2024 (2 years 3 months)
Quality Documentation Specialist
Cognizant
Jul 2022 - Oct 2024 (2 years 3 months)
Quality Documentation Specialist
Nuance Communications
Jun 2021 - Jul 2022 (1 year 1 month)
I am an energetic production technician focused on process improvement and reliability.
Experience
Production Technician
Keurig Dr Pepper
Jul 2025 - Present (4 months)
Lead Pastry Cook
Tiny Boxwoods Productions
Apr 2023 - May 2025 (2 years 1 month)
Service Cashier / Warranty Admin Assist
Archer Volkswagen
Healthcare operations specialist optimizing EHR, documentation, and operational workflows.
Experience
Healthcare Operations Specialist
Medmark Insurance Brokerage
Feb 2025 - Present (9 months)
Clinical Documentation Specialist
Innovative Work Solutions BPO
Feb 2024 - Feb 2025 (1 year)
30k-40k USD
Patient care professional with expertise in billing, EHR, and HIPAA compliance.
Experience
Patient Support Specialist
Prima Systems
Dec 2023 - Present (1 year 11 months)
Patient Experience Representative
Dedicated Registered Nurse with extensive experience in healthcare management.
Experience
Contract Manager
AmeriSys
Jan 2020 - Present (5 years 10 months)
Assistant Program Manager
AmeriSys
Jan 2019 - Present (6 years 10 months)
Nurse Case Manager Supervisor
Bilingual patient registration and medical billing specialist experienced with EPIC and insurance verification.
Experience
Medical Billing Administrator
NeighborHealth Center
Apr 2024 - Feb 2025 (10 months)
Scheduler
NeighborHealth Center
Jan 2023 - Apr 2024 (1 year 3 months)
Patient Registration Representative
NeighborHealth Center
Nov 2021 - Dec 2023 (2 years 1 month)
Dedicated physician with expertise in patient care and community health.
Experience
Registered Medical Officer
THE AGA KHAN UNIVERSITY HOSPITAL MEDICAL CENTER PESHAWAR
Dec 2024 - Present (11 months)
Health Instructor/Manager
BISMILLAH Diagnostic Centre (GAMCA)
Sep 2022 - Present (3 years 2 months)
Skilled software developer specializing in web and mobile applications.
Experience
Software Developer
VMG Digital Pvt. Ltd
Jan 2024 - Present (1 year 10 months)
Software Developer
Global Healthcare Billing Partners Pvt Ltd
Dec 2019 - Present (5 years 11 months)
Results-driven backend engineer with expertise in scalable microservices.
Experience
Senior Software Engineer
EPAM Systems
Aug 2021 - Present (4 years 3 months)
Team Lead
Intellect Design Arena
Feb 2019 - Present (6 years 9 months)
Software Engineer
Experienced licensed pharmacy technician skilled in clinical workflow, customer service, and MHS Genesis systems.
Experience
Pharmacy Technician
Whiteman AFB
Mar 2018 - Present (7 years 8 months)
Pharmacy Technician
Global Consulting International
Sep 2017 - Mar 2018 (6 months)
Pharmacy Technician
Motivated professional with 16 years in network and recovery management.
Experience
Area Business Manager
HDFC Life Insurance Company Limited
Apr 2024 - Jul 2024 (3 months)
Business Development Manager
Aditya Birla Capital Limited
Jul 2023 - Jan 2024 (6 months)
Assistant Network Manager
Mimo Technologies Pvt. Ltd.
Dedicated customer service representative with strong communication skills.
Experience
Customer Service Representative
Everise
Oct 2022 - Apr 2024 (1 year 6 months)
Bus Driver
Clark County School District
Dec 2017 - Feb 2021 (3 years 2 months)
Front Desk
Guadalupe Medical Center
Jun 2020 - Jan 2021 (7 months)
Customer-focused corporate concierge and experienced health & safety specialist.
Experience
Corporate Concierge
Compass Group Canada
Apr 2024 - Present (1 year 7 months)
Community Living Counsellor
Community Living Society
Jul 2023 - Dec 2024 (1 year 5 months)
Concierge
FirstService Residential
Customer-focused sales and service professional with strong retail and call-center experience.
Experience
Customer Service Representative
Teleperformance SA
Mar 2024 - May 2025 (1 year 2 months)
Sales Representative
Ignition Group
Jul 2023 - Jan 2024 (6 months)
Insurance Sales Agent
TFG (Timebank Limited)
Nov 2022 - Mar 2023 (4 months)
Compassionate healthcare professional dedicated to patient care and support.
Experience
Surgical Coordinator
Texas Health Heart & Lung Surgical
Jul 2022 - Present (3 years 4 months)
Medical Assistant
PGV Pediatrics
Jan 2021 - Jun 2022 (1 year 5 months)
Remote Customer Service Specialist
Medev Healthcare
Jan 2017 - Dec 2020 (3 years 11 months)
Bilingual Relationship Banker with extensive customer service experience.
Experience
Home Loans Representative II
Bank of America
May 2019 - Present (6 years 6 months)
Patient Care Coordinator
Advanced Fertility Care
Jul 2017 - Jul 2018 (1 year)
Bilingual Customer Service Representative
Jan 2020 - Jan 2021 (1 year)
Customer Service Representative
Teleperformance
Feb 2019 - Jul 2019 (5 months)
Claims Analyst
JP Morgan Chase
Apr 2017 - Feb 2018 (10 months)
Jul 2019 - Nov 2024 (5 years 4 months)
Mindbridge
May 2023 - Oct 2024 (1 year 5 months)
Amazon Account Manager
Freelancer
Sep 2021 - Nov 2022 (1 year 2 months)
Quality Documentation Specialist
Nuance Communications
Jun 2021 - Jul 2022 (1 year 1 month)
Receptionist
The Eye Care Center
Sep 2018 - Aug 2019 (11 months)
Mar 2020 - Feb 2023 (2 years 11 months)
Line Cook / Prep Cook
Sports Bar Grill
May 2019 - Sep 2020 (1 year 4 months)
Call Center Representative
TMG Health, Inc
Aug 2017 - May 2019 (1 year 9 months)
Territory Operations Supervisor
Xeedia Pharmaceuticals
Jan 2023 - Feb 2024 (1 year 1 month)
Provider Relations Specialist
Paxal Pharmaceuticals
Jun 2021 - Jan 2023 (1 year 7 months)
PRG
Jan 2021 - Dec 2023 (2 years 11 months)
Sales Representative
American Dispatch
Jan 2019 - Dec 2021 (2 years 11 months)
AmeriSys
Jan 2016 - Present (9 years 10 months)
Team Lead
AmeriSys
Jan 2015 - Present (10 years 10 months)
Triage Nurse/Nurse Case Manager
AmeriSys
Jan 2013 - Present (12 years 10 months)
Retail Associate
Walmart
Nov 2017 - Oct 2021 (3 years 11 months)
Founder & Physician
Self-Employed Clinical Setup
Sep 2022 - Present (3 years 2 months)
Registered Medical Officer
Kharadar General Hospital
Aug 2020 - Present (5 years 3 months)
House Job
Sindh Govt. Lyari General Hospital
Apr 2019 - Present (6 years 7 months)
Software Developer
Chettinad Logistics Private Limited
Jun 2016 - Present (9 years 5 months)
PHP Developer
Genius Information Clique
Oct 2014 - Present (11 years 1 month)
PHP Developer
Asma IT Solutions
Mar 2014 - Present (11 years 8 months)
eGain Communications
Jun 2016 - Present (9 years 5 months)
Washington Harris Group
Jun 2017 - Sep 2017 (3 months)
Retail Pharmacy Technician
Kilgore’s Medical Pharmacy
Oct 2009 - Nov 2016 (7 years 1 month)
Sep 2018 - Mar 2023 (4 years 6 months)
Admin Executive
Mann-India Technologies
Apr 2008 - Jul 2018 (10 years 3 months)
Massage Therapy Student/Intern
High-Tech Institute
Jun 2007 - Sep 2008 (1 year 3 months)
Sep 2022 - Oct 2023 (1 year 1 month)
Security Supervisor
Allied Universal
Nov 2021 - Feb 2023 (1 year 3 months)
Security Officer
G4S Secure Solutions
Jul 2019 - Nov 2021 (2 years 4 months)
Fashion Consultant
RFO
Jan 2022 - Oct 2022 (9 months)
Fashion Consultant
The Fix
Jan 2021 - Dec 2021 (11 months)
Mountain Park Health Center
May 2014 - Aug 2016 (2 years 3 months)
LCE Logistics Customer Service Specialist
Apria Healthcare
May 2013 - Feb 2014 (9 months)