Open to opportunities

Jasmine Saini

@jasminesaini

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Customer-focused corporate concierge and experienced health & safety specialist.

Canada

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What I'm looking for

I seek a role emphasizing client service, safety leadership, and facility or security management where I can apply my administrative, emergency response, and people-management skills to improve operations and guest experience.

I am a customer-focused corporate concierge and health & safety representative with broad experience in facility management, security supervision, and frontline client services across corporate and residential environments.

I have a proven track record of enhancing client satisfaction, managing emergency responses, and maintaining confidential records while supporting senior executives and diverse client groups. My background includes supervising security teams, performing daily workplace inspections, and administering incident reporting and safety protocols.

I bring strong administrative skills, proficiency with MS Office and security systems, and hands-on experience with vulnerable populations and care services. I am adaptable, detail-oriented, and ready to support organizations that prioritize safety, service excellence, and operational reliability.

Experience

Work history, roles, and key accomplishments

Current

Corporate Concierge

Current

Compass Group Canada

Apr 2024 - Present (1 year 6 months)

Provide high-level concierge and administrative support for TD Insurance senior executives, maintain confidential claims documentation, and manage facility operations and security access to improve visitor experience and service delivery.

Customer Service Executive Administration Records Management Facility Management Emergency Response

Community Living Counsellor

Community Living Society

Jul 2023 - Dec 2024 (1 year 5 months)

Supported individuals with developmental and cognitive disabilities through care planning, crisis prevention, personal care and community inclusion, while maintaining incident reporting and privacy-compliant documentation.

Crisis Intervention Incident Reports Personal Care Mental Health Support

Concierge

FirstService Residential

Sep 2022 - Oct 2023 (1 year 1 month)

Managed front-desk operations and resident services, coordinated mail and package systems, supervised vendor interactions and performed security checks to maintain building safety and resident satisfaction.

Resident Services Administrative Support Package Management Conflict Resolution Emergency Response

Security Supervisor

Allied Universal

Nov 2021 - Feb 2023 (1 year 3 months)

Supervised teams of security guards, managed schedules and front-desk operations, maintained incident and safety records, and executed emergency response and health & safety procedures for client sites.

Team Supervision Health & Safety Scheduling Access Control Microsoft Office PostOrder

Security Officer

G4S Secure Solutions

Jul 2019 - Nov 2021 (2 years 4 months)

Conducted security patrols and CCTV monitoring, handled incident and emergency situations including crowd control and evacuations, and prepared daily and incident reports to support site safety.