Jessica UserJU
Open to opportunities

Jessica User

@jessica19

Detail-oriented professional with expertise in healthcare documentation.

United States

What I'm looking for

I am looking for a role that offers increased responsibility and opportunities for professional growth in healthcare and administrative support.

As a dedicated Quality Documentation Specialist with extensive experience in healthcare, I excel at transforming complex medical information into clear and concise clinical reports. My role at Cognizant involved summarizing critical medical facts, ensuring accuracy and timeliness in documentation, which is essential for effective patient care. My adaptability and strong technical skills have allowed me to thrive in dynamic environments, consistently meeting the demands of healthcare providers.

Prior to my current position, I honed my skills at Nuance Communications, where I supported healthcare providers by summarizing patient visit recordings into precise clinical documentation. My background as a Medical Assistant and Prior Authorization Specialist at Ardmore Medical Group further solidified my understanding of patient care processes, from verifying medical histories to managing insurance communications. I am passionate about leveraging my expertise to enhance healthcare documentation and support patient outcomes.

Experience

Work history, roles, and key accomplishments

CO
Current

Quality Documentation Specialist

Cognizant

Jul 2022 - Oct 2024 (2 years 3 months)

Provided documentation coverage for healthcare providers by summarizing medical facts into professional clinical reports. Leveraged advanced technology to ensure accurate and timely clinical documentation.

NC

Quality Documentation Specialist

Nuance Communications

Jun 2021 - Jul 2022 (1 year 1 month)

Supported healthcare providers by summarizing patient visit recordings into precise clinical documentation.

TC

Receptionist

The Eye Care Center

Sep 2018 - Aug 2019 (11 months)

Updated and scanned new patient information, managed appointments, handled phone payments, and assisted with insurance inquiries.

AG

Medical Assistant & Prior Authorization Specialist

Ardmore Medical Group

Dec 2016 - Jun 2018 (1 year 6 months)

Verified patient information, prepared patients for exams, managed preauthorization processes, and supported patients with referrals.

Education

Degrees, certifications, and relevant coursework

Jessica hasn't added their education

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Tech stack

Software and tools used professionally

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Jessica User - Quality Documentation Specialist - Cognizant | Himalayas