Athenkosi Xasa

I am a motivated, results-oriented customer service and sales professional with hands-on experience in retail and call-center environments. I bring a strong work ethic, a focus on customer satisfaction, and proven ability to handle sales, cashiering, and stock duties.

My background includes roles as a fashion consultant, sales agent, and customer service representative where I supported new and existing customers, processed payments, and assisted with account openings. I have experience across in-person retail and multi-channel contact center work (calls, chats, emails, back office).

I have worked on campaigns for products such as insurance, Tyme Bank services, and DStv/Multichoice, and I routinely handle escalations, complaints, and order placement. Colleagues have entrusted me with frontline responsibilities and cashier duties.

Driven by service excellence, I seek opportunities where I can apply my communication skills, problem-solving, and customer-first approach to contribute to business outcomes and grow professionally.