Tajera Salmon

Coordinated patient appointments and procedures, managing scheduling and insurance verification including pre-authorizations and addressing denials. Handled front-desk operations, provided pre-surgical instructions, and managed referrals and medical documentation within the EHR system. Assisted with patient care during post-op visits, supporting nursing staff by taking vital signs, preparing patie

Provided direct patient care assistance, including taking vital signs and administering vaccines to pediatric patients. Performed specialized CBC testing and managed appointment scheduling and medical records efficiently. Maintained a safe and welcoming environment for patients and their families.

Delivered tiered customer support remotely via phone, email, and ticketing systems, resolving inquiries and issues. Successfully escalated complex cases to appropriate departments for specialized handling. Maintained timely and professional communication to ensure positive customer interactions.

Currently pursuing a Bachelor of Science in Nursing program. Focusing on core nursing principles, patient care, and clinical practice.

Activities and societies: 8 Caribbean Council Examinations

Completed high school curriculum. Earned a high school diploma and participated in Caribbean Council Examinations.

Grade: 3.95

Activities and societies: Awarded two Scholarships

Completed an Associate of Science program. Achieved a GPA of 3.95 and was awarded two scholarships.

Activities and societies: Military an Council Examination

Completed certification program for Medical Receptionist and Administrative Assistant. Covered key skills for front-desk operations and administrative tasks in a medical setting.