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Assistente Virtuale in ambito Medico e Sanitario | Educatrice & Specialista in Relazioni d’Aiuto | Empatia, Organizzazione e Armonia Digitale
Experience
Insegnante di sostegno
IC Minerbe
Jan 2025 - Jun 2025 (5 months)
Insegnante di sostegno
IC Sommariva
Jan 2024 - Nov 2024 (10 months)
Educatrice professionale
CSA Coop
Sep 2023 - Jan 2024 (4 months)
Educatrice professionale
CTRP Via Arnaldi
Jan 2023 - Jul 2023 (6 months)
Educatore professionale socio-pedagogico
CTRP 'I Cristali'
Jan 2022 - Dec 2022 (11 months)
Experienced customer service representative with expertise in B2B and remote support.
Experience
Customer Service Representative
Ticketnetwork
Jan 2024 - Dec 2024 (11 months)
Customer Service Representative
Yeppon.it
Sep 2023 - Jan 2024 (4 months)
Customer Service Representative B2B
Booking.com
Feb 2022 - Aug 2023 (1 year 6 months)
I am a multilingual customer service and operations professional.
Experience
Customer Service Specialist
Holiday Management Network
Feb 2023 - Present (2 years 9 months)
Operational Manager
Bahiacafé Hotel
Jan 2021 - Dec 2022 (1 year 11 months)
Assistant Manager
Aram Yami Boutique Hotel
Jan 2019 - Dec 2021 (2 years 11 months)
22k-45k USD
I’m experienced in onboarding, troubleshooting, and resolving clients' complaints.
Experience
Tier ii Technical Customer Support Manager (EMEA Region)
Glue Up
May 2021 - Present (4 years 6 months)
Customer support specialist with expertise in B2B solutions.
Experience
Care - Tech Representative
Vonage
May 2024 - Present (1 year 6 months)
Customer Administration Administrator
Ricoh Spain
Nov 2023 - Present (2 years)
Dutch Integrity Agent B2B/B2C
Trilingual remote support specialist delivering efficient customer care and e-commerce operations.
Experience
Customer Service Supervisor
Dyson
Jan 2018 - Dec 2023 (5 years 11 months)
Customer Service Representative
Dyson
Jan 2015 - Dec 2018 (3 years 11 months)
Call Center Agent
Ariete
Multilingual customer service and sales specialist with IT experience and proven target-driven results.
Experience
Inbound Sales Advisor
Papernest España
Jun 2024 - Jan 2025 (7 months)
IT Intern
April Assurance
Oct 2023 - Feb 2024 (4 months)
Customer Service Advisor
P&M Business
Jan 2023 - Oct 2023 (9 months)
Customer service specialist with over six years of experience.
Experience
Customer Service Specialist
Teleperformance Netherlands
Nov 2021 - Oct 2024 (2 years 11 months)
Customer Support Specialist
Teleperformance Netherlands
Nov 2021 - Oct 2024 (2 years 11 months)
Customer Service Agent
Teleperformance
After 10 years working on the Customer Service field, I'm now transitioning into Data Analytics.
Experience
Customer Service Team Manager
Booking.com
Mar 2020 - Jan 2024 (3 years 10 months)
Customer Quality Team Lead
Cover Genius
Jan 2024 - Oct 2023 (-1 years 9 months)
Partner Support Executive
Booking.com
Sep 2018 - Mar 2020 (1 year 6 months)
22k-28k EUR
Customer support specialist with a track record of delivering exceptional customer service.
Experience
Product Support Specialist
Fountain
Nov 2022 - Jul 2023 (8 months)
Customer Support Specialist
Pipedrive
Customer experience professional dedicated to enhancing satisfaction and loyalty.
Experience
User Support
Fever
Oct 2021 - Present (4 years 1 month)
Customer Experience, QA
Perfumes4u
Nov 2020 - Jan 2021 (2 months)
CEO Assistant
SINCO
May 2018 - Oct 2019 (1 year 5 months)
Certified customer service team leader with exceptional leadership skills.
Experience
Customer Support Specialist, Team Lead
Echo Group of Companies
Jan 2019 - Present (6 years 10 months)
Customer Service Representative
Altus Guesthouse
Jan 2016 - Dec 2018 (2 years 11 months)
AML coordinator focused on compliance, risk mitigation, and continuous improvement.
Experience
AML Coordinator
Coolbet
Oct 2022 - Present (3 years 1 month)
Senior Customer Support Specialist
Coolbet
Jun 2021 - Oct 2022 (1 year 4 months)
Results-driven Product Support Specialist with a passion for technology.
Experience
Jr. Automated System Tester
Voomly
May 2023 - Nov 2024 (1 year 6 months)
Senior Technical Support Analyst
ClickFunnels
May 2020 - May 2023 (3 years)
Product Support Analyst
ClickFunnels
Jan 2019 - May 2023 (4 years 4 months)
Experienced Android/iOS developer with over 5 years in mobile development.
Experience
Android / iOS Developer
Schwarz Global Service
Jan 2024 - Present (1 year 10 months)
Android Developer
Storybeat
Jan 2023 - Jan 2024 (1 year)
Android / iOS Developer
Ecommerce Farm S.L.
Bilingual customer service specialist with over 10 years of experience.
Experience
Customer Service Specialist
Vinterior
Apr 2023 - Present (2 years 7 months)
Customer Service & Sales Associate
UNOde50
May 2022 - Apr 2023 (11 months)
Customer Service & Sales Associate
Zadig & Voltaire
Jun 2020 - May 2022 (1 year 11 months)
Dedicated Customer Support Specialist with over 3 years of experience.
Experience
Customer Support Agent
Parclick
Oct 2024 - May 2025 (7 months)
French Market Customer Support Agent
American Express
Jul 2023 - Jul 2024 (1 year)
English/Spanish Market Customer Support Agent
PokerStars
Feb 2022 - May 2023 (1 year 3 months)
Bilingual customer support agent with strong organizational skills.
Experience
Bilingual Customer Support Agent
Fever
Jan 2024 - Present (1 year 10 months)
Bilingual Customer Support
Anovo
Nov 2022 - Jul 2023 (8 months)
Sales Agent
Domestic & General
Jun 2022 - Oct 2022 (4 months)
Experienced Head of Customer Care specializing in customer service management.
Experience
Head Of Customer Care
Scalefast
Sep 2021 - Nov 2024 (3 years 2 months)
Sales and Customer Service Specialist
BSkyB Ltd
Apr 2005 - Sep 2015 (10 years 5 months)
Empathetic customer support specialist with a passion for problem-solving.
Experience
User Support Specialist
Fever Labs Inc.
Nov 2023 - Present (2 years)
AI Contributor
Neevo, Transperfect
Jun 2020 - Present (5 years 5 months)
Mobility Services Support
Customer Representative (Back Office)
Vodafone.It
Apr 2020 - Jan 2022 (1 year 9 months)
Customer Success Manager (Eastern Africa Region)
Awamo GmbH
Jan 2020 - Apr 2021 (1 year 3 months)
Customer Experience Agent
d.light
Jan 2019 - Dec 2019 (11 months)
Modsquad
Jun 2021 - Present (4 years 5 months)
Freelancer in Customer Service & Sales Support
Independent Contractor
May 2012 - Present (13 years 6 months)
Dutch Customer Support
Naduvi
Oct 2023 - Oct 2023 (0 months)
Jan 2012 - Dec 2015 (3 years 11 months)
Dec 2020 - Jul 2021 (7 months)
Customer Relations Operator
E-On Dialog
May 2019 - May 2020 (1 year)
Customer Relations Representative
Sykes
Feb 2019 - May 2019 (3 months)
Feb 2019 - Nov 2022 (3 years 9 months)
Insurance Advisor
Cordeo Blasoni & Asesores
Dec 2017 - Jan 2019 (1 year 1 month)
Tech Support Supervisor
ClickFunnels
May 2019 - May 2020 (1 year)
Technical Support Agent
ClickFunnels
Feb 2018 - May 2019 (1 year 3 months)
Jan 2020 - Jan 2023 (3 years)
Customer Service & Admin Representative
Medtronic Limited
Aug 2018 - Sep 2019 (1 year 1 month)
Spanish Market Call Center Agent
Orange
Oct 2020 - Jan 2021 (3 months)
Customer Care Agent
CPM International
Oct 2021 - Apr 2022 (6 months)
Telesales and Claims Agent
Lastminute.com
Jun 2021 - Oct 2021 (4 months)
FREE NOW
Feb 2022 - Feb 2023 (1 year)
Customer Support Representative
Manpower Group for Worten
Nov 2021 - Jan 2022 (2 months)
Customer Support Agent
Booking.com
Feb 2021 - Aug 2021 (6 months)