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Chantel Smith

@chantelsmith

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Dedicated Human Resource Generalist with expertise in employee relations.

Jamaica

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What I'm looking for

I seek a role that fosters growth, values employee engagement, and promotes a positive workplace culture.

I am a Human Resource Generalist with extensive experience in employee relations, recruitment, and HRMIS administration. My career began with a strong foundation in business studies, and I have since honed my skills in various HR functions, including payroll administration and compliance with Jamaica Labour Laws. I am detail-oriented and proficient in HRMIS systems such as Bamboo and ADP, which allows me to manage employee records efficiently and ensure accurate reporting.

At RTR International, I have successfully maintained accurate employee attendance records, generated official documents, and actively engaged in the recruitment process. My role involves collaborating with management to implement strategies for improvement and conducting employee engagement activities. I take pride in providing dedicated advisory services to employees regarding various HR matters, ensuring a supportive and compliant workplace.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Generalist

Current

RTR International

May 2017 - Present (8 years 1 month)

Responsible for maintaining employee records, generating internal documents, ensuring legal compliance with labor laws, and managing recruitment processes. Engaged in payroll processing, employee benefits administration, and conducting disciplinary hearings. Provided HR advisory services and facilitated employee engagement activities.

Employee Relations Payroll Administration Recruitment Labor Law Employer Benefits Conflict Resolution Time Management Communication

Assistant Loan Officer

Commercial Credit Investment Ltd.

Mar 2016 - Apr 2017 (1 year 1 month)

Analyzed financial status of loan applicants, processed loan applications, and recommended loans. Handled customer complaints, negotiated payment arrangements, and represented the company in court. Promoted company products and computed payment schedules.

Customer Service Negotiation Marketing Payment Scheduling Court Representation Communication Relationship Management

Assistant Records Officer

Jamaica Cultural Development Commission

Jun 2013 - Jul 2013 (1 month)

Assisted in maintaining and organizing records for the commission. Supported administrative tasks and contributed to efficient record-keeping processes during the internship.

Record keeping Administrative Support Communication

Front Desk Clerk

St. James Health Centre

Aug 2012 - Aug 2012 (0 months)

Managed front desk operations, greeted patients, and assisted with inquiries. Supported administrative functions and ensured smooth patient flow during the internship.

Customer Service Administrative Support Communication