Mareita Freelance

I am a dedicated and detail-oriented professional with over 15 years of experience in recruitment, customer support, and retention. My career has been marked by a proven ability to enhance client satisfaction and streamline operations, ensuring that organizational goals are met efficiently. I thrive in fast-paced environments, delivering high-quality service that exceeds expectations.

Throughout my career, I have held various roles that have honed my skills in customer engagement and recruitment. As a Customer Support Management Virtual Assistant, I provide exceptional support to online and e-commerce businesses, managing order tracking and resolving customer inquiries promptly. My experience as a Customer Retention Specialist and Customer Support Specialist has equipped me with the tools to engage with customers effectively, understand their concerns, and implement strategies that improve retention and satisfaction.

In addition to my customer service expertise, I have a strong background in recruitment, having managed full-cycle recruitment processes for various roles. I excel at conducting detailed interviews and partnering with hiring managers to develop effective hiring strategies. My commitment to compliance and best practices in recruitment ensures that I contribute positively to any organization I am part of.