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Detail-oriented Collections & Debt Recovery Specialist with strong communication skills.
Experience
Member Adviser
Medical Protection Society
Apr 2021 - Present (4 years 7 months)
Compliance Auditor/PPI Complaint Handler
Lloyds Banking Group
Apr 2014 - Nov 2020 (6 years 7 months)
Senior Mortgage Collections Agent
Barclays Bank
Oct 2011 - Sep 2013 (1 year 11 months)
Dedicated collections officer with expertise in client service and negotiation.
Experience
CACollections Officer
Canada Revenue Agency
Dec 2022 - Jun 2025 (2 years 6 months)
TBManager of Customer Experience
TD Bank
Mar 2018 - Nov 2022 (4 years 8 months)
TBFinancial Services Representative
TD Bank
NHDedicated collections agent with strong customer service skills.
Experience
Collections Agent
C4 Global Solutions
Jan 2022 - Jan 2023 (1 year)
Customer Service Representative
Dotnation
Jan 2020 - Jan 2021 (1 year)
Collections Agent
Teleperformance
Jan 2018 - Jan 2019 (1 year)
Credit management supervisor driving debt recovery, cash flow and team performance.
Experience
Credit Management Supervisor
Watu Limited Company
Oct 2022 - Present (3 years 1 month)
Audit Supervisor
Watu Limited Company
Apr 2022 - Sep 2022 (5 months)
Collection Supervisor
Watu Limited Company
EWDedicated healthcare professional with expertise in revenue cycle management.
Experience
IBC III (Occupational Therapy)
Washington University
Feb 2023 - Present (2 years 9 months)
Pre-Certification Coordinator/Referrals
Washington University
Oct 2021 - Jan 2023 (1 year 3 months)
IBC II (Insurance, Billing, Collection)
Washington University
Experienced customer-focused collections and sales professional with strong administrative skills.
Experience
Sales Assistant
BXU Copytrading & Ent. Corp.
Jun 2019 - Oct 2024 (5 years 4 months)
Collection Executive
Triwave Information Technology Corp.
Apr 2023 - Sep 2023 (5 months)
TMCustomer Service Rep
Tech Mahindra
Jul 2017 - Oct 2018 (1 year 3 months)
CMResults-driven AR and Collections analyst optimizing receivables and cash flow.
Experience
Operations & Finance Consultant
Hindustan Medical Agencies
Dec 2024 - Present (11 months)
Senior Associate, FinOps
Teachmint Technologies Pvt. Ltd.
Apr 2023 - Nov 2024 (1 year 7 months)
I am a senior financial and recovery specialist driving recovery, compliance, and team performance.
Experience
Collections Manager / Officer
Univest Capital, Inc.
Jan 2019 - Aug 2025 (6 years 7 months)
Bankruptcy Paralegal
Marlin Business Bank
Sep 2008 - Dec 2018 (10 years 3 months)
Collections Supervisor
United Auto Credit Corporation
May 2007 - Sep 2008 (1 year 4 months)
Experienced accounts receivable and credit professional with strong collections and negotiation skills.
Experience
Accounts Receivable Specialist
Amini Innovations Corporation
Mar 2024 - Present (1 year 8 months)
Accounts Receivable Specialist
Rapiscan Systems, Inc.
Apr 2021 - Dec 2023 (2 years 8 months)
Credit Analyst
Highly organized administrative professional with 14 years of experience.
Experience
Collections Manager & Customer Success
Work Ninjas
Jan 2020 - Present (5 years 10 months)
Team Leader for Customer Success
Knoah Solutions
Jul 2017 - Present (8 years 4 months)
IT Specialist
Dedicated collection agent with strong customer service skills.
Experience
Collection Agent/Customer Service
Exeter Finance
Aug 2022 - Present (3 years 3 months)
Office Assistant
Kindercare Learning Centers
May 2012 - Jul 2022 (10 years 2 months)
AR leader delivering faster cash, reduced disputes, and AI-driven collections efficiency.
Experience
XPSenior Specialist – Collections
XPO
Jun 2023 - Jun 2025 (2 years)
Global Credit Control Supervisor
Inchcape Shipping Services
Feb 2022 - Aug 2022 (6 months)
MAAR Analyst
Maersk
Sep 2019 - Feb 2022 (2 years 5 months)
Proactive collections agent with strong customer service skills.
Experience
Asesor Comercial
IGT (Esky)
Sep 2022 - May 2023 (8 months)
Agente de Ventas
Teleperformance (Cerveceria Bavaria)
Nov 2015 - Jun 2016 (7 months)
Agente de Cobranzas
GF Cobranzas Jurídicas
Nov 2012 - May 2014 (1 year 6 months)
Experienced customer support and debt recovery professional.
Experience
Senior Debt Collector
Tahseel - Hadaf Al Khaleej Debt Collection
Sep 2016 - May 2021 (4 years 8 months)
Technical Service Associate
Aditya Birla Minacs
Sep 2014 - Mar 2016 (1 year 6 months)
Customer Support Executive
Capillary Technologies
Jun 2012 - Aug 2014 (2 years 2 months)
MKExperienced banking professional specializing in collections, agri sales, and relationship management.
Experience
HLRelationship Manager
HDFC Bank Ltd
Sep 2020 - Present (5 years 2 months)
Senior Sales Officer
AU Small Finance Bank Ltd
Oct 2019 - Sep 2020 (11 months)
Collection Officer
Q Conneqt
LSExperienced manager dedicated to leading and motivating teams effectively.
Experience
Support Manager 1
BMO Bank/BMO Harris Bank/Marshall & Ilsley Bank
May 2014 - Jul 2024 (10 years 2 months)
Support Specialist 1
BMO Bank/BMO Harris Bank/Marshall & Ilsley Bank
May 2013 - May 2014 (1 year)
Retail Collections Supervisor
RUSeasoned billing and collections specialist with 8 years' experience delivering accurate accounts and strong client relationships.
Experience
AMBilling and Collections Specialist
Amazon
Mar 2024 - Present (1 year 8 months)
Owner/Operator
Halo Tea and Coffee Bar
Jun 2021 - Present (4 years 5 months)
Criminologist and credit portfolio specialist focused on customer relations.
Experience
Collections Officer
Phoenix Capital Limited
Mar 2024 - Dec 2024 (9 months)
Loans Officer
4G Capital Limited
Jun 2023 - Feb 2024 (8 months)
Probation Officer Attaché
Thika Subcounty Probation Office
Jul 2022 - Oct 2022 (3 months)
Experienced relationship manager specializing in retail banking, collections, and credit.
Experience
Relationship Manager
The City Bank Limited
Jul 2018 - Sep 2024 (6 years 2 months)
Officer, Underwriting & MIS
The City Bank Limited
Sep 2017 - Jul 2018 (10 months)
Officer, Asset Operation
The City Bank Limited
Jan 2016 - Feb 2017 (1 year 1 month)
ADBanking and Finance professional
Experience
TLSenior Manager - Operations & Collections
Terra Motors Finance Pvt Ltd
Jun 2023 - Present (2 years 5 months)
ACManager - Trade Finance | Accounts AP & AR
Aarti Group of Companies
Apr 2015 - Jun 2023 (8 years 2 months)
Jan 2014 - Mar 2018 (4 years 2 months)
TBCustomer Service Representative
TD Bank
May 2011 - Dec 2013 (2 years 7 months)
Jun 2021 - Apr 2022 (10 months)
Senior Portfolio Quality Officer
Watu Limited Company
Jul 2020 - Jun 2021 (11 months)
Portfolio Quality Officer
Watu Limited Company
Feb 2020 - Jul 2020 (5 months)
Jul 2015 - Oct 2021 (6 years 3 months)
Clinical Support Coordinator
St. Louis University
Jun 2005 - May 2015 (9 years 11 months)
IBC III (Insurance, Billing, Collection)
Washington University
Dec 1999 - Aug 2004 (4 years 8 months)
Encoder
Toughground Corporation
Jul 2016 - Jun 2017 (11 months)
UIOrder Entry Billing Clerk
United Laboratories Inc.
Jul 2015 - Jun 2016 (11 months)
Associate, FinOps
Teachmint Technologies Pvt. Ltd.
Apr 2022 - Mar 2023 (11 months)
Operations Associate
Testbook Edu Solutions Pvt. Ltd.
Apr 2021 - Mar 2022 (11 months)
Intern, Operations
Testbook Edu Solutions Pvt. Ltd.
Dec 2020 - Mar 2021 (3 months)
Assistant Supervisor, HELOC Default Team
PHH Mortgage
Apr 2005 - May 2007 (2 years 1 month)
Senior Bankruptcy Administrator
Cenlar First Savings Bank
May 2003 - Apr 2005 (1 year 11 months)
Rapiscan Systems, Inc.
Apr 2021 - Dec 2023 (2 years 8 months)
Student Account Manager
Recording, Radio, Film Inc
Feb 2017 - Mar 2020 (3 years 1 month)
Lien Representative
Midas Recovery Services
Oct 2013 - Feb 2017 (3 years 4 months)
Concremix
Jun 2015 - Present (10 years 5 months)
DFProcess Associate – Collections
DHL Global Forwarding
Nov 2015 - Jul 2019 (3 years 8 months)
Customer Support Officer
Allsec Technologies
Jul 2014 - Sep 2015 (1 year 2 months)
Dec 2017 - Oct 2019 (1 year 10 months)
Collection Officer
L&T Finance Ltd.
Jan 2017 - Nov 2017 (10 months)
BMO Bank/BMO Harris Bank/Marshall & Ilsley Bank
May 2007 - May 2013 (6 years)
Retail Collections Team Lead
BMO Bank/BMO Harris Bank/Marshall & Ilsley Bank
Dec 2004 - Apr 2007 (2 years 4 months)
Lead Credit Card Rep
Universal Savings Bank / Fifth Third Bank
May 2002 - May 2003 (1 year)
Lead Success Consultant
eAssist Dental Solutions
Jul 2023 - Aug 2024 (1 year 1 month)
Accounts Receivable Specialist
Preferred Family Healthcare
Mar 2019 - Aug 2020 (1 year 5 months)
Scheduling/Collections Coordinator
Kirksville Dental Group
Jun 2012 - Mar 2019 (6 years 9 months)
Business Team Leader
Progressive Credit Limited
SME Collection Officer
The City Bank Limited
Nov 2013 - Jan 2016 (2 years 2 months)
Collection Executive
The City Bank Limited
Nov 2009 - Nov 2013 (3 years 11 months)
Manager - Trade Finance / Accounts
Noble Corporation Pvt. Ltd
Apr 2011 - Aug 2014 (3 years 4 months)
MLSenior Branch Manager - Retail Assets Credit & Collections
Mahindra Finance Ltd
Jul 2009 - Apr 2011 (1 year 9 months)
Center Manager - Mortgage/Home Loan Collections
Standard Chartered Bank
Nov 2009 - Jul 2009 (-1 years 8 months)
