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Open to opportunities

Lisa Biggs

@lisabiggs

Experienced Credit and Collections Supervisor with a focus on financial risk.

United States
Message

What I'm looking for

I am looking for a role that values team collaboration and offers opportunities for professional growth in financial operations.

As an experienced Credit and Collections Supervisor with over 15 years in financial operations, I have honed my skills in managing high-volume credit portfolios and minimizing financial risk. My journey has been marked by a commitment to improving receivables performance and fostering strong client relationships. I am known for my ability to implement streamlined processes that drive policy compliance and enhance team productivity.

In my current role at Global Industrial, I lead a team of credit professionals, where I successfully reduced credit risk by 27% through a tiered credit evaluation system. My proactive approach includes conducting monthly portfolio reviews and risk assessments, ensuring that our strategies align with the company's financial goals. I take pride in mentoring high-performing teams and developing training modules that empower my colleagues to excel in their roles.

Throughout my career, I have demonstrated a proven track record in credit risk analysis and reporting, which has significantly influenced policy adjustments at the executive level. My dedication to customer-centric operations has not only improved client satisfaction but also contributed to sustainable business growth.

Experience

Work history, roles, and key accomplishments

GI

Global Lead Credit Representative

Global Industrial

Jan 2023 - Present (2 years 6 months)

Assessed creditworthiness for hundreds of corporate accounts using financial ratios and credit data. Increased credit approval efficiency by 35% through process standardization and automation tools.

Education

Degrees, certifications, and relevant coursework

BC

Belmont Technical College

Associate of Applied Business, Accounting

Completed an Associate of Applied Business in Accounting, gaining foundational knowledge in financial operations and accounting principles. Developed skills in managing financial records and understanding business transactions.

Tech stack

Software and tools used professionally

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Lisa Biggs - Supervisor, Credit Department - Global Industrial | Himalayas