Akia Africa
@akiaafrica
Motivated collections and customer-service professional pursuing a Diploma in Financial Accounting.
South AfricaWhat I'm looking for
I am a motivated and reliable professional with practical experience in collections, customer service, sales, and administration. I negotiate payment plans, maintain accurate financial records, and build strong client relationships while pursuing a Diploma in Financial Accounting.
I bring strong communication, problem-solving, and teamwork skills, plus hands-on experience handling cash collections, coordinating logistics, and supervising teams. I am punctual, detail-oriented, and eager to grow in finance or customer-focused operational roles.
Experience
Work history, roles, and key accomplishments
Collections Agent
TFG
Aug 2022 - Present (3 years 10 months)
Negotiated and arranged affordable payment plans with debtors, verified debt information, and maintained accurate financial records to resolve outstanding accounts.
Sales Assistant
Stylize
Apr 2022 - Aug 2022 (4 months)
Assisted customers with purchases and device repairs, managed administrative records, and coordinated deliveries and stock collection across stores.
Team Leader / Supervisor
Warobile Aquatics Academy
Dec 2021 - Jan 2022 (1 month)
Supervised children during swimming lessons, provided basic instruction and recreational guidance, and oversaw daily activities to ensure safety and a positive environment.
Administrative Assistant
Mauritas Scholar Transport
Jan 2020 - Nov 2021 (1 year 10 months)
Handled cash collections and issued receipts for school transport services, maintained financial records, and supported general administrative tasks.
Education
Degrees, certifications, and relevant coursework
Boston City Campus & Business College
Diploma in Financial Accounting, Financial Accounting
2022 -
Pursuing a Diploma in Financial Accounting with coursework in accounting principles and financial recordkeeping.
JG Meiring High School
National Senior Certificate, General / Secondary Education
2017 - 2021
Activities and societies: Entrepreneurs Club (2019–2020); Photography Level 1 Certificate (2020)
Completed National Senior Certificate (Matric) with participation in school activities including Entrepreneurs Club and a Level 1 Photography certificate.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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