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DSCommunications and customer service professional with digital engagement expertise.
Experience
Corporate Communications/Digital Customer Service Officer
Custodian and Allied Insurance Ltd.
Jan 2016 - Present (9 years 10 months)
Customer Care Executive II
EMTS Etisalat Nigeria (now 9Mobile Nigeria)
Jan 2013 - Jan 2016 (3 years)
Customer Service Representative
Communications Network Support Services Limited
Jan 2013 - Feb 2013 (1 month)
I am an experienced accounting professional specializing in accounts reconciliation and payroll administration.
Experience
Account Executive
Al-Alwaan Foods
Aug 2024 - Present (1 year 3 months)
Admin & HR Executive
Noble Group / Swift Property Management Service (Pvt) Ltd.
Nov 2023 - Present (2 years)
Auditor/Accountant
MADetail-oriented finance professional with strong operational expertise.
Experience
Settlement & ADC Operations Dept
United Bank Ltd
Mar 2023 - Present (2 years 8 months)
Budgeting/Finance/HR
MCB Bank Ltd
Nov 2018 - Mar 2023 (4 years 4 months)
Relationship Officer
Inov8 Limited
FMDedicated trainer and server with strong problem-solving skills.
Experience
Trainer/Server
SRG Villa Hermosa
Jul 2021 - Jun 2025 (3 years 11 months)
Server
Famous Dave's
May 2019 - May 2020 (1 year)
Billing, Fraud, Escalations
iQor
Aug 2016 - Jul 2018 (1 year 11 months)
Passionate sports reporter with expertise in multimedia content creation.
Experience
Sports Reporter
Coastal Carolina
Jul 2024 - Present (1 year 4 months)
Sideline Reporter
Southern Conference
Mar 2025 - May 2025 (2 months)
Director of Creative & Media Services
Greenville Drive
Mar 2022 - Oct 2022 (7 months)
RCCreative Digital Marketing Specialist with B2B/B2C expertise.
Experience
Digital Marketing Executive
Inogic
Sep 2023 - Present (2 years 2 months)
Social Media Manager
Reels and Frames
Jun 2023 - Aug 2023 (2 months)
Marketing and Communication Executive
UST Global
Dec 2022 - Jun 2023 (6 months)
Product leader driving user-centric SaaS growth through data-driven roadmaps.
Experience
Senior Product Manager
Weathermatic
Jan 2023 - Present (2 years 10 months)
Product Manager
7Eleven
Jan 2022 - Jan 2023 (1 year)
HIGlobal Product Manager
Hilti
Jan 2018 - Jan 2022 (4 years)
OSDedicated customer support specialist with a focus on client satisfaction.
Experience
Customer Service Representative
Ecobank PLC
Mar 2021 - Present (4 years 8 months)
GL
Philippines20k-30k USD
Award-winning branding and copy professional specializing in recruitment marketing
Experience
Copywriter
Manulife Integrated Marketing and PR
MARecruitment Marketing Project Lead
Seasoned professional with over 15 years in quality management.
Experience
CE Governance Manager
Bharti Airtel Limited
Aug 2022 - Jan 2024 (1 year 5 months)
Manager, Service Operation & Quality CSD
Reliance Jio Ltd.
Dec 2015 - Jul 2022 (6 years 7 months)
Assets Manager, Usage & Retention-SD
Idea Cellular Ltd.
Sep 2014 - Nov 2015 (1 year 2 months)
Dedicated customer service expert with a passion for hospitality.
Experience
Customer Service Representative
Metro by T-Mobile, CCI
Sep 2022 - Present (3 years 2 months)
Volunteer
House of Transformation Care Foundation
Jun 2022 - Aug 2022 (2 months)
Receptionist and Dental Assistant
Mirage Dental
ACExperienced corporate events and sales leader driving revenue growth, CRM integrations, and AI-enabled pipeline acceleration.
Experience
Senior Sales Manager
Davidson Hospitality Group
Sep 2024 - Present (1 year 2 months)
Business Development Manager
Pacific Hospitality Group
Feb 2023 - Sep 2024 (1 year 7 months)
Account Manager
DAMarketing Leader | B2B Growth | Scaling AI Brands in India & APAC
Experience
Marketing Director
Smile Group- SingleInterface
Jul 2024 - Present (1 year 4 months)
Associate Vice President Marketing
Sinch
Oct 2018 - Aug 2023 (4 years 10 months)
Deputy General Manager, Marketing
QA professional skilled in manual and automated testing with SQL expertise.
Experience
Customer Service Representative
Babcom Centers
Jan 2024 - Jan 2025 (1 year)
Technical Support Specialist
Webhelp Israel
Jan 2023 - Jan 2024 (1 year)
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Energetic customer service representative with strong communication skills.
Experience
Gift Shop Attendant
Galley Bay Resort & Spa
Sep 2024 - Sep 2024 (0 months)
Office Attendant/Cashier
Axcel Finance
Jan 2024 - Sep 2024 (8 months)
Customer Service Agent
Customer Service 365 Ltd
Jan 2024 - Mar 2024 (2 months)
ATResults-driven professional with expertise in customer success and operations.
Experience
Customer Success Representative
Fichaya lifestyle technology
May 2022 - Apr 2024 (1 year 11 months)
Operations Executive
Fichaya lifestyle technology
May 2022 - Apr 2024 (1 year 11 months)
RSHighly analytical and creative problem solver with a passion for digital marketing.
Experience
Digital Growth Manager
Global Governance Initiative
Digital Marketing Freelancer
Libas, Coffee by di bella, Mahaland Group
Mar 2021 - Mar 2022 (1 year)
DCDedicated customer service professional with leadership experience in BPO.
Experience
Customer Service, Workforce Management
Awesome CX
Jun 2023 - Jun 2024 (1 year)
Customer Service, Team Leader
Awesome CX
Jun 2019 - May 2023 (3 years 11 months)
Customer Service Representative
Awesome CX
May 2017 - May 2019 (2 years)
Results-driven marketing and customer engagement professional focused on acquisition and growth.
Experience
Technical Sales Executive
Armorsil West Africa
May 2022 - Present (3 years 6 months)
Field Marketing Executive
Encyclotainment Limited
Feb 2021 - Jan 2022 (11 months)
Administrative Assistant
DWDetail-oriented and diligent administrative Professional/ Virtual Assistant .
Experience
Virtual Administrative Assistant
Upwork.com
Jan 2023 - Jan 2024 (1 year)
Remote Customer Service Specialist
DistantRelatives
Jan 2017 - Jan 2022 (5 years)
Taxim Tax & Finance
Nov 2022 - Nov 2023 (11 months)
Apr 2017 - Oct 2018 (1 year 6 months)
Merchant & Credit Card Section
MCB Bank Ltd
Nov 2016 - Apr 2017 (5 months)
MCBLITE & Mail Management
MCB Bank Ltd (Fulcrum Pvt Ltd)
Jul 2014 - Nov 2016 (2 years 4 months)
Customer Service
Customer Contact Channels
Feb 2013 - Feb 2015 (2 years)
Photojournalist
Fox Carolina
Jul 2021 - Mar 2022 (8 months)
Sideline Reporter/Anchor
Falmouth Commodores
Jun 2020 - Jul 2021 (1 year 1 month)
Head of Digital Marketing
LetsUpgrade EdTech
Apr 2022 - Nov 2022 (7 months)
Digital Marketing Associate
LetsUpgrade EdTech
Oct 2021 - Mar 2022 (5 months)
Channel & Sales Leader
Various Tech Companies
Jan 2006 - Jan 2018 (12 years)
Founder / Lead Product Manager
IT Clouds
Jan 2014 - Jan 2015 (1 year)
Manulife
Senior Executive, Backend Operations-SD
Idea Cellular Ltd
Jul 2011 - Aug 2014 (3 years 1 month)
Executive, Service Excellence/Audits-SD
Idea Cellular Ltd.
Jul 2009 - Jun 2011 (1 year 11 months)
Apr 2020 - Sep 2021 (1 year 5 months)
Customer Care Support
Smartway Call Center
Feb 2018 - Feb 2020 (2 years)
Tower Investment Group, LLC
Apr 2020 - Feb 2023 (2 years 10 months)
Regional Director of Sales
Celtic Realty Advisors, LLC
Jan 2019 - Apr 2020 (1 year 3 months)
Director of Sales & Marketing
Aimbridge Hospitality Group
Jun 2018 - Jan 2019 (7 months)
mCarbon (A Nuance Company)
Aug 2013 - Jan 2018 (4 years 5 months)
Brand And Marketing Executive
UBM PLC
Apr 2012 - May 2013 (1 year 1 month)
Public Relation Associate
Wordswork Communications
May 2011 - Mar 2012 (10 months)
Receptionist
Inland Revenue Department
Oct 2022 - Jan 2024 (1 year 3 months)
Customer Service, Consultant
Sutherland Global Services
Mar 2013 - Mar 2017 (4 years)
Indigo Enterprise
Jan 2013 - May 2015 (2 years 4 months)
