Dennis Saghana

I am a dedicated Communications and Customer Service Professional with extensive experience in digital engagement and brand management. Over the years, I have honed my skills in enhancing customer satisfaction through efficient service strategies and collaboration with cross-functional teams. My ability to resolve complex customer issues and drive digital transformation has significantly contributed to initiatives that boost customer loyalty and retention.

Currently, I serve as a Corporate Communications/Digital Customer Service Officer at Custodian and Allied Insurance Ltd., where I lead online customer service initiatives and manage social media channels to improve customer satisfaction. My role involves developing comprehensive digital marketing plans and ensuring brand integrity across all customer touchpoints. I am passionate about leveraging digital tools to provide seamless and personalized customer experiences, and I continuously strive to exceed expectations in every project I undertake.