Customer Onboarding Manager, Enterprise | EMEA

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. We're the fastest-growing Software as a Service (SaaS) company in history, transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities.

Requirements

• Onboard customers seamlessly and partner with long term growth and success in mind.
• Provide tailored support, onboarding guidance and training to ensure customers are set up from day one.
• Identify and flag risks that will lead to delayed onboarding.
• Be the source of knowledge for the customer for the products they are looking to onboard.
• Become a trusted partner and a technical integration expert and will truly understand their business needs, present and future.
• Responsible for providing a high-quality experience to our customers on a day-to-day basis.
• Coordinate with internal stakeholders to ensure timely response and completion of customer requests.
• Understand Deel’s product offerings inside and out to ensure that you can support your accounts in their Deel journey.
• Lead each onboarding as a project, coordinating with all stakeholders internal and external making sure that all parties involved in the project are kept up to date.

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access