Head of Solutions Engineering

About Ashby

• We’re building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence

• Raised our Series C in 2024, and are growing much faster than 100% YoY

• Have thousands amazing customers including OpenAI, Ramp, Deliveroo, Notion and Reddit

• Built multiple products to win both land-and-expand and material new business deals

• Rapidly moving up-market and displacing incumbents with no signs of slowing down

• Known for our pace of innovation and have Implemented AI throughout the platform to replace highly manual and time consuming tasks

About this Role

We’re seeking a Head of Solutions Engineering based in the Americas to lead and scale our global sales engineering team. In this role, you’ll report to our VP of Sales, Mike Clapson.

You’ll ensure we have the right team, tools, and processes in place to support our rapidly growing Mid-Market and Enterprise segments. You’ll hire, onboard, and coach Solutions Engineers to become trusted advisors and experts in their craft.

At Ashby, the SE team partners closely with Account Executives to secure the technical win. We often replace multiple incumbent tools across ATS, Sourcing & CRM, Scheduling, Analytics, and Offer Letters — making our sales cycles uniquely complex and deeply consultative. The Ashby platform is amazing, both broad and powerful, and our SE’s routinely deliver jaw dropping, impact focused demos.

Sound like fun? Great — let’s talk!

You’ll thrive in this role if:

• 📈 You’re a team builder. You’ve led SEs at a fast-growing SaaS company and helped define and scale the SE function.

• 📚 You’re an “in the details” leader that technical SEs are excited to learn from and collaborate with.

• ⚽️ You’re a natural coach, who provides a consistent cadence of feedback and development that helps SEs grow quickly.

• 🛠 You’re energized by complex problems and love partnering with both Sales and Product to find creative solutions.

• 🤓 You’re a lifelong learner who dives deep into product and industry knowledge — and knows how to make it accessible to others.

• 🤝 You’re confident in high-stakes customer conversations, especially in navigating technical discovery, RFPs, and proof-of-concepts.

• 📣 You have exceptional communication skills. You ask thoughtful questions, surface nuanced needs, and explain complex concepts with clarity.

• ♻️ You’re an advocate of our largest customers, and have a track record of turning customer insights into roadmap-shaping feedback.

• 🧰 You’ve built or scaled internal SE infrastructure — from demo environments to security review processes — to ensure your teams run efficiently.

Bonus points for:

• Strategy and/or Value Consulting experience

• Familiarity with the Talent Acquisition function and ATS Data & Workflows

You shouldn't apply if:

• You’re not ready to dive into the deep end on a broad and complex product

• You’re not willing to lead a globally distributed team across time zones

Our Philosophy

Here are a few key points that should give you an idea of what it is like to work with us:

• We're highly collaborative and we believe in a team-based sales motion to maximize our win rates on high impact deals

• We believe in developing subject matter expertise (not just on our product but also the TA space broadly) which allows us to provide a differentiated buyer experience

• We continue to make material investments in engineering and product because we know at the end of the day, having the best product makes winning & retaining customers easier

We value a strong sense of ownership, principled thinking over decades of experience, and thoughtful & clear communication both internally and with customers.

Interview Process

Our interview process is designed so you can showcase your achievements and points of learning and apply those in a practical exercise. We'll provide you with some Ashby-specific data so you can develop a well informed perspective on our business and solutions engineering involvement. You’ll have opportunities to ask questions of our team throughout.

The interview process for this role is four rounds in the following order:

1. Intro Call (30 min) - You'll meet with Steph (Sales Recruiter) to discuss your fit for the role and address questions about our market and solution

2. Experience Deep Dive (1 hr) - You'll walk Mike (VP of Sales) through your career journey in some detail to highlight your experience, achievements, and points of learning to understand how you've developed into the leader you are today

3. Presentation (1 hr) - We'll provide you with some Ashby data, and seek your perspective on the current state of the business as well as your approach to SE team leadership

4. Final Round (2 hrs) - You'll have a set of four interviews with cross-functional interviewers

Benefits

• A product that our prospects & customers aretruly excited about

• Competitive salary, commission and equity.

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

• Unlimited PTO with four weeks recommended per year.

• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

• $100/month education budget with more expensive items (like conferences) covered with manager approval.

• If you’re in the US, top-notch health insurance for you and your dependents with 100% of all premiums covered by us, Flexible Spending Accounts and 401K match. We also offer up to 12 weeks of fully paid family/parental leave for all caregivers.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

We're in the talent acquisition software business. We run the end-to-end hiring process through our own platform, and ensure a level playing field for all candidates. Reaching out to hiring managers or recruiters directly won't improve your odds of success. Please focus your energy on the quality of your application.