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Zayed Feroz

@zayedferoz

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Inside Sales professional at Star World Holidays who exceeded sales targets and grew client accounts through upselling.

India

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What I'm looking for

I’m seeking an Inside Sales, Outbound Sales, Business Development, Client Relationships, or Technical Sales role where I can grow within a strong sales team and use my technical knowledge to engage with buyers.

At Star World Holidays, I conducted outbound calls and email outreach, presented service offerings, handled objections, and closed sales in a commission-driven environment. I consistently met and exceeded monthly sales targets.

I also identified upsell and cross-sell opportunities within existing accounts. Through proactive follow-up and timely issue resolution, I built client relationships that supported retention and repeat business.

At Emly Labs, I monitored cloud-hosted machine learning workflow pipelines and flagged reliability gaps and bottlenecks. I automated repetitive tasks with Python and Bash scripting, improving consistency across the pipelines.

My MCA and technical foundation in AWS and Azure help me engage with technical buyers. I’m open to Inside Sales, Outbound Sales, Business Development, Client Relationships, and Technical Sales roles.

Experience

Work history, roles, and key accomplishments

Prediction Model Trainer — Technical Intern

Emly Labs

May 2025 - Dec 2025 (7 months)

Monitored and maintained cloud-hosted machine learning workflow pipelines, identifying reliability gaps and bottlenecks and flagging them to the right teams. Automated repetitive operational tasks using Python and Bash scripting, reducing manual workload and improving consistency across high-volume pipelines.

Machine Learning Cloud Computing AWS Azure Python BASH Automation Pipeline Management Stakeholder Engagement Technical Communication Collaboration Customer Satisfaction Adoption

Operations & Sales Support Executive

Star World Holidays

Conducted targeted outbound calls and email outreach to prospective clients, presenting service offerings, handling objections, and closing sales in a competitive, commission-driven environment. Consistently met and exceeded monthly sales and performance targets, contributing to overall team revenue goals.

Education

Degrees, certifications, and relevant coursework

Cluster University, Srinagar

Master of Computer Application, Computer Application

Pursuing a Master of Computer Application with advanced coursework in cloud computing, system architecture, networking, data-driven systems, and software development lifecycles.

Cluster University, Srinagar

Bachelor of Computer Application, Computer Application

Completed a Bachelor of Computer Application with foundation in systems analysis, web technologies, networking fundamentals, and application development.