Yormerys martinez

Onboarded over one hundred new multilingual families to district processes each year. Provided academic and socio-emotional support to students while coordinating with multiple buildings and departments in a fast-paced environment.

Oversaw the processing of Workers’ Comp claims, ensuring prompt and accurate release of payments. Maintained extensive data entry systems and managed communication between attorneys, customers, and employers.

Ensured compliance with legal requirements for enrolling new students and generated reports on personnel, attendance, and master schedules.

Tutored high-needs students for credit recovery, administered state testing, and led multiple student groups including multicultural initiatives and theater.

Managed administrative duties from a remote setting, ensuring smooth and efficient operations. Coordinated projects and maintained organized records.

Provided specialized support services in both English and Spanish, ensuring clear and effective communication. Handled complex customer issues requiring linguistic expertise.

Translated documents and facilitated communication between English and Spanish speakers in various professional settings. Ensured accuracy and cultural appropriateness in all interpretations.

Offered remote administrative support, managing schedules, communications, and diverse tasks for multiple clients. Streamlined operations and improved organizational efficiency.

Assisted customers across various platforms, leveraging bilingual skills to resolve inquiries efficiently. Provided comprehensive support, ensuring high levels of customer satisfaction.