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Ambar Infante

@ambarinfante

Bilingual customer service and administrative professional with experience in communication, organization, and team support. Reliable, adaptable, and

Dominican Republic

Message

What I'm looking for

I’m looking for a remote role where I can use my communication, organization, and customer service skills while continuing to learn and grow. I value a supportive team, clear expectations, opportunities to take on responsibility, and a company where I can build long-term experience.

I have two years of experience at Word of Life, where I developed strong communication, organization, customer service, and problem-solving skills while working with families, staff, and teams. I regularly handled communication through email, phone, and messaging and learned to manage multiple responsibilities in fast-paced environments. I’m interested in remote customer service, administrative support, virtual assistance, and operations roles where I can continue learning, contribute to a team, and grow professionally. I enjoy organized, people-focused work and using technology to make processes and communication more efficient.

Experience

Work history, roles, and key accomplishments

Customer Service & Administrative

Word Of Life

Aug 2024 - Aug 2026 (2 years)

Provided customer service and administrative support in a fast-paced, people-focused environment. Communicated with staff, and other contacts through email, phone, and messaging; answered questions, provided updates, and followed up on requests. Managed responsibilities, organized information and schedules, supported team members, and adapted to changing priorities.

Resident Assistant

Word of Life

Communicated with families, staff, and contacts via email, phone, and messaging to answer questions, provide updates, and address concerns. Managed daily responsibilities and coordinated with supervisors to support operations.

Customer Service Communication Skills Email Phone Messaging Problem Solving Coordination Microsoft Office Excel Monday.Com Google Workspace Zoom

Unit Leader

Word of Life

Led a unit, coordinating with staff and families, providing guidance, and ensuring effective communication and follow-up on concerns.

Leadership Communication Skills Coordination Problem Solving Microsoft Office Excel Monday.Com Google Workspace Zoom

Summer Camp Staff

Word of Life

Supported camp operations by communicating with families and staff, addressing concerns, and coordinating daily activities in a fast-paced environment.