Open to opportunities

Ambar Tejada

@ambartejada

Message

Purpose-driven Spanish Interpreter committed to language access.

Dominican Republic

Message

What I'm looking for

I seek a role that values language access and cultural sensitivity, offering growth opportunities.

I am a dedicated Spanish Interpreter with a strong commitment to facilitating clear and culturally sensitive communication. My experience spans various sectors, including healthcare, legal, and customer service, where I have honed my skills in real-time interpretation. I am passionate about helping others and thrive in mission-focused teams.

Throughout my career, I have worked with organizations like CyraCom and TransPerfect, where I ensured that Limited English Proficient clients received accurate and impartial communication. My adherence to the interpreter code of ethics and industry standards has been paramount in maintaining professionalism and confidentiality in all interactions.

Experience

Work history, roles, and key accomplishments

Over-The-Phone Interpreter

CyraCom

Jan 2025 - Dec 2025 (11 months)

Facilitated real-time communication between Spanish-speaking individuals and English-speaking professionals in healthcare, legal, and customer service settings. Accurately conveyed meaning, tone, and intent of messages while maintaining neutrality and confidentiality.

Interpretation Communication Assertiveness Healthcare Legal Customer Service

Spanish - English Interpreter

TransPerfect Connect

Jan 2024 - Dec 2024 (11 months)

Supported language access by facilitating clear, confidential, and impartial communication for LEP (Limited English Proficient) clients. Followed interpreter code of ethics and TransPerfect protocols to ensure professionalism and high-quality service.

Interpretation Communication Assertiveness Language Access Confidentiality Impartiality

English Customer Service Representative

Teleperformance

Jan 2021 - Dec 2023 (2 years 11 months)

Provided excellent customer service by researching and solving complex customer issues. Utilized CRM software to manage customer interactions and ensure efficient resolution of inquiries.

Customer Service Problem Solving Critical Thinking Communication Sales CRM Research Complex Procedures

Education

Degrees, certifications, and relevant coursework

Universidad Abierta Para Adultos (UAPA)

Modern Languages and Hospitality, Modern Languages and Hospitality

2017 - 2022

Completed an in-depth college study of English and French languages. Gained comprehensive knowledge and practical skills in modern languages and hospitality.