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yoo-Kyung han

@yookyunghan

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Strategic SaaS product leader with 22+ years of experience.

United States

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What I'm looking for

I am seeking a role that fosters innovation and collaboration, with opportunities for growth and impactful projects.

I am a strategic SaaS product leader with over 22 years of experience in aligning technology innovations with business objectives. My career has been marked by significant achievements, including driving $12 million in cost savings and a 25% increase in productivity through effective product vision and cross-functional leadership. I have a proven track record in enhancing user engagement and operational efficiency, particularly in my roles at AT&T and DIRECTV.

At AT&T, I spearheaded the design and implementation of the Big Data Lake platform, which maintained an impressive 99.9% uptime and facilitated over 1,000 data-driven business decisions monthly. My leadership in user experience transformation at DIRECTV resulted in a 20% increase in user engagement and secured a $5 million investment by aligning platform innovations with strategic business goals. I am passionate about fostering a culture of innovation and continuous improvement, ensuring that my teams deliver user-centered design solutions that drive business success.

Experience

Work history, roles, and key accomplishments

Head of Product Design Engineering

AT&T

Jun 2015 - Apr 2024 (8 years 10 months)

• Directed a global team of 50+ designers and engineers, establishing a customer-first design culture and implementing standards that improved design consistency by 30% across 5+ enterprise product lines.

SharePoint Lead UX/UI Designer/Developer

Northrop Grumman Corporation

Sep 2014 - May 2015 (8 months)

• Executed iterative UX improvements through A/B and usability testing, collaborating with dev teams on semantic HTML/CSS/JS within SharePoint 2010/2013—leading to a 15% boost in user satisfaction scores.

Sr. Graphic Web Designer / Developer

SADA Systems Inc.

Jan 2014 - Sep 2014 (8 months)

• Led UX strategy across Microsite, conducting journey mapping and stakeholder interviews to drive redesigns that boosted satisfaction by 20% and task completion by 15%.
• Led cross-functional brand governance and asset development, reducing redundant design effort by 25% and improving visual consistency across marketing, sales, and product channels.

Owner/Creative Director

HANSGRAPHICART

Feb 2002 - Jan 2014 (11 years 11 months)

Strategized and executed thousands of design projects, achieving high client retention and acquisition rates, contributing to consistent annual revenue growth.

Client Management Design Strategy Project Management Branding Creative Direction