Open to opportunities

Nikki Ziegler

@nikkiziegler

Message

Experienced designer with 10+ years in building digital products.

United States

Message

What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my design expertise to create user-centered solutions.

I am an experienced, energetic, and driven designer with over 10 years of expertise in building intuitive and scalable digital products. My approach combines smart UX with systems thinking, ensuring that every design decision is rooted in user needs and business goals. Currently, I serve as a Senior Product Designer, where I lead end-to-end design processes, from user research to high-fidelity UI design, collaborating closely with leadership and engineering teams to deliver impactful MVPs.

Throughout my career, I have successfully established design systems and defined processes that bridge the gap between design and development. My work has included leading digital solutions strategies for high-profile clients such as Acura, Mercedes-Benz, and Lexus, where I focused on creating actionable roadmaps that align with business objectives. I take pride in my ability to improve customer experiences, as demonstrated by my efforts that resulted in an 8% increase in customer conversion through refined design processes.

Experience

Work history, roles, and key accomplishments

Current

Design Director

Current

Armoire

Aug 2023 - Present (1 year 9 months)

Led end-to-end design for core product flows, from user research to high-fidelity UI design and developer handoff. Collaborated closely with leadership, engineers, and customers to iterate and ship MVP. Established a design system and defined design to dev, dev to QA processes.

Figma Adobe Creative Cloud User Experience Design Systems UX Design Collaboration Design To Developer Handoff

Digital Solutions Strategist

Maritz Automotive

Aug 2022 - Aug 2023 (11 months)

Led discovery and strategy for digital products that bridged business goals with actionable roadmaps. Worked on tech-based strategies for clients including Acura, Mercedes-Benz, and Lexus.

User Research User Testing Digital Strategy Roadmapping Client Management Business Analysis UX Design Wireframing Usability Testing

UX Designer

ConsumerAffairs

Nov 2021 - Sep 2022 (10 months)

Improved customer conversion by 8% by simplifying signup and refining account screens. Created a design system within Figma and established design processes.

Mobile Design Design Systems UX Design Figma Usability Testing Database Design Wireframing

Sr. UI/UX Designer

Capital One

Mar 2019 - Jul 2019 (4 months)

Partnered with the product owner and developers to solve complex business problems and design new features on Capital One’s card site acquisition pages. Documented the team’s design to development handoff process.

Collaboration Documentation Design To Developer Handoff User Centered Design Prototyping Agile Methodologies Teamwork

UI/UX Design Consultant

Shockoe.com

Feb 2016 - Sep 2016 (7 months)

Worked with clients and internal teams to provide user-centered cross-platform apps. Clients included American Express, 21st Century, and Southeastern Grocers.

User Centered Design UX Design Prototyping Mobile Design User Testing Wireframing Design Strategy Agile Development

Digital Experience Director

automätik

Oct 2014 - Oct 2021 (7 years)

Worked with clients to create digital experiences supporting their training programs and events while managing tech-based project timelines and vendors. Clients included Jaguar Land Rover, Alfa Romeo, Toyota, and Volkswagen.