Xerxes Daruwalla

As a Customer Success Specialist, I exceeded sales targets by processing inquiries and closing sales. I built strong client relationships with construction companies, leveraging NetSuite to enhance customer satisfaction and streamline sales activities.

In my role as Sales and Service Supervisor, I led operations for large-scale metal transactions, generating significant revenue. I cultivated relationships with manufacturers and oversaw daily operations, ensuring efficient workplace coordination.

As Manager of Operations and Sales, I implemented KPI-driven strategies leading to a significant increase in sales and improved operational efficiency. I managed club operations and community outreach initiatives, enhancing member experience and satisfaction.

In my role as Sales and Event Coordinator, I led sales teams to exceed promotional targets and managed corporate deals with major clients, driving significant sales growth. I directed operations in the Kelowna office and fostered a high-performance culture.

As Sales Team Lead, I trained and mentored junior representatives, contributing to their growth. I played a key role in hiring decisions and cultivated relationships across regions, enhancing collaboration and team performance.

As a Junior Sales Representative, I mastered sales systems and tools, achieving weekly goals and being recognized as a top contributor to national sales. My role involved learning product knowledge and contributing to team success.