Malcolm Cole
@malcolmcole
High achieving problem solver with 11 years of sales experience.
CanadaWhat I'm looking for
With over 11 years of experience in sales and customer success, I am a high-achieving problem solver and natural communicator. My career has been dedicated to building strong relationships and delivering value in the digital cloud space. Currently, I serve as a Facilities Supplies Specialist at Staples Professional, where I manage a $6.5 million book of business, achieving 106% of targets last fiscal year and on track for 109% this year. My role involves collaborating with clients to implement tailored solutions, conducting business reviews, and leveraging vendor partnerships to enhance service delivery.
Previously, I worked as an Account Executive at GoCo Technology, where I provided solutions for Unified Communications and cloud-based implementations. My experience includes engaging C-Level contacts and managing the entire sales cycle. I have also held positions that required strategic account management and relationship building, consistently exceeding sales targets and driving revenue growth. My commitment to professional development is evident in my pursuit of PMI Certification and completion of various customer success courses.
Experience
Work history, roles, and key accomplishments
Facilities Supplies Specialist
Staples Professional
Jun 2021 - Present (4 years)
Provide Account Management services for medium to large companies nationally, managing a $6.5 million book of business. Achieved 106% of targets last fiscal year and on track for 109% this year. Implement new client programs including onboarding and training.
Account Executive
GoCo Technology
Apr 2019 - Jun 2021 (2 years 2 months)
Consulted and provided solutions for Unified Communications and cloud-based/SaaS implementations using the BroadSoft Platform, Webex, and MS Teams. Managed the entire sales cycle and engaged C-Level contacts in Enterprise organizations.
Account Manager
Acklands Grainger
Jul 2017 - Nov 2018 (1 year 4 months)
Grew a $3 million territory through targeted proposals and relationship building. Implemented revenue-generating programs and utilized SAP and Excel for data mining to manage territory effectively.
Sales Consultant
Revolution Auto Group
Jul 2013 - Jul 2017 (4 years)
Managed the entire sales life cycle in Business to Customer Sales, consistently surpassing sales targets. Utilized various tools to manage clients and deliver full service.
ERP + Residence Assistant
University of Toronto
Jan 2007 - May 2011 (4 years 4 months)
Executed ERP solutions for College Dorm Operations, designed manuals, trained staff, and liaised between software developers and university staff. Recognized with the University of Toronto Step Up Award.
Education
Degrees, certifications, and relevant coursework
UTUniversity of Toronto
Bachelor of Arts, Political Science and Sociology
2006 - 2011
Activities and societies: Participated in courses related to Enterprise Risk Management and received training in various customer success methodologies.
Completed a Bachelor of Arts with a focus on Political Science and Sociology. Engaged in various projects including the execution of an Enterprise Resource Planning solution for College Dorm Operations, which housed 2000 students. Recognized with the University of Toronto Step Up Award for outstanding contributions.
UTUniversity of Toronto
Professional Development, Enterprise Risk Management
2008 - 2008
Completed 5 courses in Enterprise Risk Management through the School of Continuing Studies, enhancing skills in risk assessment and management strategies.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Interested in hiring Malcolm?
You can contact Malcolm and 90k+ other talented remote workers on Himalayas.
Message MalcolmFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
