Open to opportunities

Vivian bamaiyi

@vivianbamaiyi

I deliver organized customer service, administration, project coordination, and community support across diverse sectors.

United Kingdom

Message

What I'm looking for

I'm looking for a dynamic business environment where I can bring organizational, operational, customer service, and project coordination value while continuing to grow.

I'm currently resolving customer inquiries and complex complaints across phone and email at Teleperformance, while maintaining accurate product knowledge to support first-contact resolution. Previously, I coordinated community outreach and event logistics with African Rainbow Family and supported classroom delivery through Brant Education.

I've also delivered person-centered healthcare support, managed office administration and procurement for the Young Progressive Party, and developed end-to-end fashion design projects at Manchester College. Alongside my Business Management degree, I've launched micro-ventures in custom clothing embellishments and bespoke culinary services.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Advisor

Current

Teleperformance

May 2025 - Present (1 year 3 months)

Manages end-to-end customer inquiries across phone and email, resolving issues and maintaining high satisfaction. Investigates complex complaints and escalates specialized cases to internal teams.

Customer Service Complaint Resolution Product Knowledge Escalation Management