Vidya Vijayan

Led customer success initiatives, ensuring client satisfaction and retention. Collaborated with cross-functional teams to deliver tailored ESG solutions and implemented strategies to enhance customer engagement and product adoption.

Conducted market research to identify international clients, track industry trends, and develop outbound sales strategies. Built strong client relationships, presented Zeppstr’s value proposition, and ensured smooth sales execution through internal coordination.

Conducted in-depth market research to identify and engage potential international clients. Drove outbound sales efforts, built strong client relationships, and effectively showcased WebCastle’s offerings.

Conducted market research to identify trends and potential clients. Developed and executed sales strategies, negotiated contracts, and closed deals.

Assisted sales and marketing in developing a pipeline of leads. Managed project timelines, scope, and budget while maintaining client relationships.

Procured new clients through direct contact, word-of-mouth, and marketing collaborations. Maintained meaningful relationships with existing clients and drafted sales-related documents.

Built and maintained websites for clients and created guides for process continuity. Gathered information, performed research, and documented business processes.

Maintained databases, scheduled meetings, and managed information flow. Ensured the accuracy of records and streamlined administrative tasks.

Coordinated with technical departments for approvals and updated officer documentation. Managed onboarding processes, including visas and flight logistics.

Provided product information and managed customer interactions. Recorded details of customer queries and contributed to team results.

Completed an Integrated Master of Science in Photonics. This program provided a comprehensive understanding of the principles and applications of photonics.