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LMResults-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
LVDynamic senior manager specializing in A/B testing, people management, and UX optimization.
Experience
Senior Manager - Experimentation & Insights
Dell Technologies
Oct 2021 - Present (4 years 1 month)
Design Analytics Manager
GB
Italy75k-85k USD
BI & Analytics manager driving data-driven decisions for executive leadership.
Experience
DSBI & Analytics Manager
Docebo S.p.A.
Nov 2023 - Present (2 years)
DSResults-driven clinical research QC specialist focused on query management and site support.
Experience
Global Investigator Site Support
Labcorp Biopharma Laboratory Services
HIOnly 2% of job applicants get seen. Be the top 2%.
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UUCustomer Success & CX Operations Leader with SaaS expertise.
Experience
Manager, SMB Account Management
Motive
May 2025 - Present (6 months)
Associate Manager, Commercial Customer Success
Motive
Jan 2025 - Present (10 months)
Associate Manager, SMB Customer Success
NKCRM and digital operations leader driving service growth, process optimization, and cross-functional delivery.
Experience
Head of Development Function
NMQ Digital
Aug 2025 - Present (3 months)
CRM, PIM & New Service Manager
NMQ Digital
Sep 2023 - Aug 2025 (1 year 11 months)
E-commerce Operations Lead
Hellogreen.co
Experienced HR professional with over 11 years in operations.
Experience
Process Lead (HR Operations)
Infosys BPM
Sep 2023 - Nov 2023 (2 months)
Payroll Specialist (HR Operations)
Renault Nissan Tech & Business Centre India Pvt Ltd
Mar 2023 - Sep 2023 (6 months)
Senior Consultant (HR)
Capgemini Technology Services
Jul 2016 - Sep 2023 (7 years 2 months)
RAData analyst skilled in SQL, Power BI, Excel, and process automation.
Experience
Data Analyst Intern
Overload Ware Labs AI
Sep 2025 - Oct 2025 (1 month)
Analyst Intern
AnalyticBridge
Jul 2024 - Dec 2024 (5 months)
Client-facing PROS Pricing & CPQ specialist with deep data migration, support leadership, and SQL expertise.
Experience
ACSupport Specialist Team Lead
Accenture
Sep 2019 - Present (6 years 2 months)
TMApplication Support Lead
Tech Mahindra
Jan 2013 - Aug 2019 (6 years 7 months)
TM
LKDedicated Business Process Service Practitioner with strong communication skills.
Experience
Business Process Service Practitioner
Accenture
Jan 2025 - Present (10 months)
Business Process Service Practitioner
Accenture
Jan 2025 - Present (10 months)
Data Steward with over two years of experience in managing and ensuring the quality and consistency.
Experience
ORMaster Data Specialist (Vendor&Customer)
Organon
Jun 2024 - Present (1 year 5 months)
Database Administrator
Janela Digital
Jan 2024 - Mar 2024 (2 months)
BOData Steward
BOSE
Feb 2022 - Oct 2023 (1 year 8 months)
NTMotivated graduate skilled in technology and problem-solving.
Experience
New Associate – Query Management
Accenture
Oct 2023 - Jan 2025 (1 year 3 months)
Quality-driven operations leader specializing in B2B QA and process improvement.
Experience
Assistant Manager - Quality
Inventive Global Solutions Pvt. Ltd.
Mar 2025 - Sep 2025 (6 months)
Senior Quality Analyst
Inventive Global Solutions Pvt. Ltd.
Oct 2022 - Feb 2025 (2 years 4 months)
SME - Quality
XDBS Pvt. Ltd.
Feb 2022 - Sep 2022 (7 months)
NBResults-driven Senior Officer with a passion for customer service.
Experience
Senior Officer
Global Institute
May 2021 - Present (4 years 6 months)
Junior Officer
SBU-TOURS & TRAVELS
May 2016 - Mar 2021 (4 years 10 months)
Trainee
SBU-TOURS & TRAVELS
Experienced manager with a strong background in operations and client relations.
Experience
Store Manager
Ricochet
Jan 2024 - Present (1 year 10 months)
Property Manager
The Travel Chapter
Jan 2021 - Dec 2022 (1 year 11 months)
Assistant Manager
Misto
Jan 2020 - Jan 2022 (2 years)
LCDedicated customer service professional with strong leadership skills.
Experience
Customer Service Executive
EXL
Nov 2023 - Present (2 years)
Customer Service Agent
Takealot
Oct 2022 - Feb 2023 (4 months)
Customer Service Agent
Merchants
Sep 2021 - Sep 2022 (1 year)
SSExperienced Knowledge Management professional with strong customer relations skills.
Experience
Moderation Analyst
OLX People Private Ltd
Nov 2023 - Dec 2023 (1 month)
IT Support and Knowledge Engineer
IBM Pvt Ltd (Kyndryl)
Oct 2023 - Nov 2023 (1 month)
SD Knowledge Lead
Brillio Technologies Private Ltd.
JVSenior Database & MSBI Developer with over 6 years of experience.
Experience
Senior Database Developer
Neo Soft Technologies
Jun 2021 - Jan 2025 (3 years 7 months)
Database Developer
Success Partners Consulting Private Limited
Jan 2018 - Jul 2020 (2 years 6 months)
VS
India1600k-2000k USD
AI-first data-driven SEO/GEO Manager with 6+ years of experience
Experience
TUSEO Management
Turing
Jul 2022 - Present (3 years 4 months)
Digital Marketing Executive
NY Engineers
Jul 2020 - Jul 2022 (2 years)
SH
United Kingdom80k-150k GBP
I'm a Tech Services, Operations, pre-sales, Customer Success and Support leader based in UK.
Experience
PIGlobal Head of Support
pitcher
Jun 2021 - Jan 2023 (1 year 7 months)
FUSenior Support Director
Fuze
Dell Technologies
Oct 2019 - Oct 2021 (2 years)
Business Intelligence Lead
Dell Technologies
Jan 2019 - Oct 2019 (9 months)
A/B Testing Quality Team Lead
Dell Technologies
Nov 2016 - Dec 2018 (2 years 1 month)
Senior Web Designer / A/B Testing Developer
Dell Technologies
Jul 2011 - Oct 2016 (5 years 3 months)
BI Technical Leader
Docebo S.p.A.
Mar 2021 - Nov 2023 (2 years 8 months)
BI & Big Data Specialist
Volkswagen Group Italia S.p.A.
Sep 2017 - Mar 2021 (3 years 6 months)
Business Intelligence Analyst
Volkswagen Group Italia S.p.A.
Jul 2016 - Sep 2017 (1 year 2 months)
Consultant
Value Lab S.p.A.
Jun 2015 - Jul 2016 (1 year 1 month)
Motive
Jul 2024 - Present (1 year 4 months)
Principal Operations Analyst - Customer Success
CureMD
Nov 2022 - Present (3 years)
Manager - Customer Experience
G1G Travel
Jan 2022 - Present (3 years 10 months)
Oct 2021 - Aug 2023 (1 year 10 months)
Digital Delivery Manager
NMQ Digital
Jun 2017 - Oct 2021 (4 years 4 months)
Digital Marketing Specialist
NMQ Digital
Jun 2015 - Jun 2017 (2 years)
Payroll Officer
Steria India Ltd
Jan 2014 - Jul 2016 (2 years 6 months)
Process Executive
Infosys BPO Ltd
Jul 2011 - May 2013 (1 year 10 months)
Data Migration Engineer
Tech Mahindra
Jun 2008 - Dec 2012 (4 years 6 months)
Business Process Service Practitioner
Accenture
Jan 2025 - Present (10 months)
Business Process Service Practitioner
Accenture
Jul 2023 - Dec 2024 (1 year 5 months)
Business Process Service Practitioner
Accenture
Jul 2023 - Dec 2024 (1 year 5 months)
Senior Credit & Collections Specialist
BOSE
Mar 2019 - Feb 2022 (2 years 11 months)
Credit & Collections Specialist
BOSE
Oct 2017 - Mar 2019 (1 year 5 months)
Quality Analyst
XDBS Pvt. Ltd.
Jun 2020 - Feb 2022 (1 year 8 months)
Quality Analyst
Inventive Global Solutions Pvt. Ltd.
Aug 2017 - Mar 2020 (2 years 7 months)
Aug 2017 - Sep 2017 (1 month)
SALES and MARKETING Co-ORDINATOR
EMD Education
Jan 2015 - Mar 2016 (1 year 2 months)
FRONT OFFICE EXCUTIVE
Balmer Lawrie & Co Ltd
Jan 2014 - Mar 2014 (2 months)
Online Assistant
Sainsburys
Feb 2021 - Mar 2021 (1 month)
Home Care Assistant
Home Instead Senior Care
Apr 2019 - Jan 2020 (9 months)
Team Leader
Bling Maynard Mall / Kenilworth Centre
Apr 2018 - Aug 2021 (3 years 4 months)
Cashier
Woolworths Belvedere
Dec 2014 - Jan 2015 (1 month)
Sep 2023 - Oct 2023 (1 month)
Knowledge Relations Supervisor
Teva Pharmaceuticals
Aug 2023 - Sep 2023 (1 month)
Knowledge Curator
Mott Macdonald
Aug 2023 - Aug 2023 (0 months)
SEO Executive
Transparency Market Research
Jan 2019 - Apr 2020 (1 year 3 months)
Sep 2015 - Jun 2021 (5 years 9 months)
