Open to opportunities

Sheetal Sarfare

@sheetalsarfare

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Experienced business development strategist with a focus on project management.

India

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What I'm looking for

I am looking for a dynamic role that fosters growth, collaboration, and innovation.

I am a seasoned business development professional with over 10 years of experience in project management and enterprise software sales. My expertise spans various sectors, including communication apps, online advertising solutions, and financial portfolios. I excel in revitalizing business performance through strategic process improvements and have a proven track record of closing new business deals while maintaining strong client relationships.

Throughout my career, I have successfully managed accounts, exceeded sales targets, and led cross-functional teams to deliver exceptional service. I am passionate about exploring new business opportunities and enhancing organizational reputation through innovative solutions. My ability to analyze market strategies and develop negotiating positions has been instrumental in achieving significant revenue growth for my clients.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Strategist

Current

Endurance International Group (India)

Jun 2022 - Present (2 years 11 months)

Responsible for developing and executing strategic plans to meet client objectives and maximize account growth. Managed over 700 accounts while leading cross-functional teams to deliver exceptional service. Focused on improving customer relationships and measuring satisfaction levels.

Project Management Client Relationship Management Strategic Planning Customer Satisfaction Communication Skills Problem Solving Sales Strategies

Sr Business Development Executive

Shuttle Media Advertising LLC

Sep 2014 - May 2018 (3 years 8 months)

Managed daily supplements and serviced current accounts by providing customized marketing plans. Acquired new accounts and coordinated with departments for smooth workflow.

Business Development Account Management Marketing Strategies Customer Service Market Research Lead Generation

Subject Matter Expert (SME)

Directi Internet Solutions Pvt Ltd

Jul 2010 - Jan 2013 (2 years 6 months)

Led a team of 15 sales executives, generating new sales leads and maintaining CRM databases. Focused on delivering sales targets and nurturing client relationships.

Sales Management Team Leadership CRM Software Client Relationship Management Sales Strategy Market Knowledge Performance Management

Relationship Manager (Sales)

Kotak Securities Pvt Ltd

Dec 2007 - Mar 2010 (2 years 3 months)

Negotiated business plans with clients and maintained customer relationships. Delivered excellent customer service while processing high volumes of inquiries.

Customer Relationship Management Sales Strategies Customer Service Communication Skills Problem Solving Account Management Market Analysis

Customer Care Executive

Tata Indicom

Mar 2005 - Jul 2005 (4 months)

Attracted potential customers by answering product questions and ensuring high levels of customer excellence. Developed strong links with stakeholders and provided leadership to the customer service team.