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Victoria Sines

@victoriaburns

Entrepreneurial freelance creative with versatile remote freelancing,Writing, customer service, and business admin/data entry skills.

United States

Message

What I'm looking for

I seek roles combining operations, client-facing responsibilities, and creative freelance work where I can drive efficiency, provide excellent service, and grow professionally in a collaborative culture.

I am a hardworking, adaptable professional with 10+ years of combined experience across business management, cleaning services, freelance creative work, and customer service.

As an entrepreneur I built and managed Tori's Sparkle Cleaning Services, overseeing scheduling, inventory, client communications, quality assurance, and eco-friendly service offerings while cultivating loyal clients.

As a freelancer I provide writing, copyediting, SEO, graphic design, data entry, transcription, and e-commerce management, producing deadline-driven content and optimizing websites with SEO strategies.

I bring leadership and operations management experience from hospitality roles, plus hands-on cleaning and consulting work, and I volunteer regularly with animal welfare and historical society programs.

Experience

Work history, roles, and key accomplishments

Current

Freelance Designer & Writer

Current

Freelancer

Jan 2020 - Present (6 years)

Provide writing, graphic design, SEO, transcription, and e-commerce management services, delivering deadline-driven content and optimized websites that support client marketing and sales objectives.

Copywriting Graphic Design SEO Adobe Creative Suite Content Production Data Entry Client Communication

Cleaning Technician & Consultant

The Clean Team

Jan 2022 - Jan 2024 (2 years)

Performed warehouse cleaning subcontracted for Hendrickson, maintained safety and hygiene standards, and implemented improved cleaning protocols to increase efficiency and client satisfaction.

Commercial Cleaning Safety Compliance Workflow Optimization Quality Assurance Protocol Development

Owner/Operator

Tori's Sparkle Cleaning Services

Jan 2019 - Jan 2022 (3 years)

Built and managed a residential and commercial cleaning business, handling scheduling, inventory, client communications, and upselling eco-friendly and specialty services to grow repeat clientele.

Business Operations Client Relations Scheduling Inventory Management Cleaning Services Sales Quality Assurance

Assistant Housekeeping Manager

Holiday Inn Express

Jan 2018 - Jan 2019 (1 year)

Supervised an 8-person housekeeping team, conducted inspections and training, managed supplies, and coordinated with departments to ensure guest satisfaction and operational efficiency.

Team Supervision Staff Training Inventory Control Inspections Budgeting