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Jessica Marcellaro

@jessicamarcellaro

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Marketing & operations leader who streamlines CRM, contracts, and digital growth to drive reliable lead flow.

United States

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What I'm looking for

I’m looking for a role where I can own marketing operations end-to-end—streamlining CRM and workflows, improving digital visibility, and using reporting to drive lead flow with clear, reliable execution.

I’m a marketing and operations professional who brings structure, speed, and clarity to customer communication and deal follow-through. In my current role as a Marketing & Office Manager, I streamlined estimate, contract, and client communication workflows to reduce turnaround time, and I reorganized digital files and CRM records to close workflow gaps.

I also strengthen revenue and visibility through hands-on digital marketing. I’ve led website creation, social media (LinkedIn), and ad campaigns to increase visibility and lead flow, while coordinating day-to-day documentation and calendar/workflow needs to keep teams moving.

Across my previous marketing and content roles, I’ve spent 10+ years working end-to-end on content strategy and performance-driven campaigns. I wrote and edited clear website copy, managed content schedules and approvals, tracked revisions and organization, and built reports and metrics to support ongoing marketing decisions.

My experience spans operations support and high-volume data accuracy, from Pro Desk work at The Home Depot to marketplace management across Amazon, Wayfair, Etsy, and eBay. I’m motivated by reliable execution—owning projects, communicating clearly with clients and internal teams, and making systems run smoothly so results follow.

Experience

Work history, roles, and key accomplishments

Marketing & Office Manager

Monopoly Properties LLC

Jan 2024 - Jun 2026 (2 years 5 months)

Streamlined estimate, contract, and client communication workflows, reducing turnaround time and improving clarity. Reorganized digital files and CRM records and led digital marketing initiatives to increase visibility and lead flow.

Workflow Optimization Estimate Processing Contract Management Client Communication Digital Marketing Social Media Management LinkedIn

Pro Desk Associate

The Home Depot

Jan 2023 - Jan 2024 (1 year)

Provided reliable order support to contractors and trade professionals, building repeat business. Processed high-volume orders with accuracy and entered/maintained customer, pricing, and project data in internal systems.

Data Entry Accuracy Under Time Pressure Customer Data Management Internal Systems

Digital Content Writer

Peake Digital

Jun 2022 - Dec 2022 (6 months)

Wrote and edited clear, user-friendly website copy and managed content schedules and approval workflows. Tracked revisions and organized digital files to keep digital projects on track.

Content Writing Content Editing Website Copywriting Content Scheduling Approval Workflows Organizing Files

SEO & Email Marketing Specialist

American Sign Letters

Jun 2020 - May 2021 (11 months)

Managed product data and storefront updates across Amazon, Wayfair, Etsy, eBay, and other marketplaces. Performed high-volume data entry and built reports and metrics to support ongoing marketing performance decisions.

SEO Email Marketing Product Data Management Amazon Wayfair Etsy eBay High Volume Data Entry Reporting Metrics Marketing Performance Analysis

Marketing Coordinator

Liberty Title Company of America

Apr 2019 - Oct 2019 (6 months)

Created and published marketing materials supporting the brand’s public-facing identity and planned promotional campaigns from concept through execution. Owned brand management and corporate identity standards across marketing touchpoints.

Marketing Materials Brand Management Marketing Campaign Execution Identity Standards

Digital Manager

Global Accelerated Ventures

Sep 2018 - May 2019 (8 months)

Supported administrative and project operations, including scheduling, planning, and documentation. Maintained company websites and served as a key point of contact for client and internal team communication.

Administrative Support Scheduling Planning Documentation Website Maintenance Client Communication Internal Communications

Digital Media Specialist

ACF, Inc.

Mar 2018 - Aug 2018 (5 months)

Maintained websites and produced formatted digital content for client-facing materials. Coordinated communication between clients and internal teams and organized files/assets and timelines to keep projects on track.

Digital Media Production Website Maintenance Client Communication Organizing Files Project Tracking

Digital Marketing & Partners Strategist

Flyus.com

Jun 2015 - Dec 2017 (2 years 6 months)

Managed customer email communications for a subscriber base of 300,000+ and handled data entry and updates across 16M+ landing pages and partner accounts. Supported marketing team scheduling, training, task coordination, and report preparation.