Roseanna Borelli
@roseannaborelli
Dynamic marketing manager/copywriter with extensive experience in retail and customer service.
United StatesWhat I'm looking for
I am a dedicated professional with a diverse background in marketing, retail, and operations management. My journey began with owning and operating a vintage boutique, where I honed my skills in customer service, marketing strategies, and team management. Over the years, I have successfully transitioned into roles that leverage my expertise in branding and advertising, including my recent position as a Marketing Manager and Copywriter at Guardian Security Management.
Throughout my career, I have consistently achieved high customer satisfaction scores and have been instrumental in restructuring corporate identities and enhancing online presence. My experience managing multiple locations and overseeing day-to-day operations has equipped me with strong leadership and organizational skills. I thrive in dynamic environments and am passionate about delivering exceptional results through innovative marketing and effective team collaboration.
Experience
Work history, roles, and key accomplishments
Receptionist / Retail Sales
Independence Harley-Davidson
Nov 2024 - Present (6 months)
Managed incoming and outgoing calls with a customer satisfaction score of 98%. Welcomed customers and directed them to their desired destinations. Assisted in the clothing department, operated the cash register, and reconciled the cash drawer.
Marketing Manager / Copywriter
Guardian Security Management
Oct 2022 - Nov 2023 (1 year 1 month)
Restructured branding and corporate identity while writing and designing weekly ads for social media. Provided expert advice for innovative advertising and public relations, and oversaw the company’s website and email marketing.
Sales Associate
Citadel Construction & Property Management
Nov 2023 - Nov 2023 (0 months)
Provided sales support and customer service in a fast-paced environment, assisting clients with their needs.
Marketing Director / Recruiter
RENAM Security Training
Feb 2022 - Nov 2023 (1 year 9 months)
Managed daily operations across three locations, handling accounting, payroll, and invoicing. Developed the company’s website and email marketing program while recruiting students for training sessions.
Owner
Paisley Pig / Borelli's Emporium
Jan 2016 - Jan 2022 (6 years)
Oversaw daily operations of a vintage boutique and furniture store with over 20 employees. Managed marketing through social media and print, ensuring exceptional customer service.
Owner
The Sodfather Landscaping
Jan 2009 - May 2015 (6 years 4 months)
Managed day-to-day operations with fourteen employees, securing contracts and maintaining client relationships. Handled advertising, sales, and customer service.
Office Manager / Title Clerk
Driver’s Mart
Apr 1997 - Aug 2000 (3 years 4 months)
Managed office operations and title processing, ensuring efficient workflow and customer satisfaction.
Executive Assistant to Vice President
Saturn of Fairfield
Jul 1990 - Aug 1994 (4 years 1 month)
Provided high-level administrative support to the Vice President, managing schedules and communications.
Education
Degrees, certifications, and relevant coursework
CBCalifornia State University, East Bay
Bachelor of Science, Business Administration
Activities and societies: Marketing Management Concentration / Minor in Horticulture
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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