Tzeitel Santiago

At Benelynk, I guide healthcare members and Medicare beneficiaries through state-benefit eligibility, Medicaid renewals, documentation, technical support, and appeal opportunities. I build rapport through patient guidance and active listening, including support for Spanish-speaking members.

I also operated Colmadito Mi Patria, where I grew sales over 200% in the first year and 334% post-COVID while managing operations, budgeting, reporting, claims, and distributor relationships. Earlier, I exceeded personal loan closing goals at Oriental Bank and supported recruitment, compliance, and administrative operations across remote and on-site teams.