Open to opportunities

Titilayo Adekugbe

@titilayoadekugbe

Message

I drive phone sales, customer retention, and high-quality remote customer support.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer service or sales role where I can support customers, follow up with leads, meet performance targets, and contribute to retention and sales conversion.

At Webwork International, I handled 100–150 outbound sales calls daily, closed an average of 6–8 sales per day, and contributed to a 35% increase in successful sales conversions through consistent warm-lead follow-up.

I've also supported 40–60 daily customer inquiries at Conference Hotel, resolving concerns, assisting with bookings and transactions, and maintaining 90–95% customer satisfaction. I bring consultative selling, active listening, CRM accuracy, and personalised customer support to remote, target-driven teams.

Experience

Work history, roles, and key accomplishments

Call Center Operator

Webwork International

Jan 2026 - Jul 2026 (6 months)

Conducted 100-150 outbound sales calls daily, closing 6-8 sales per day through consultative selling and objection handling. Maintained 95% CRM accuracy and contributed to a 30% increase in conversion rates.

Phone Sales Outbound Calling Consultative Selling Objection Handling Needs discovery CRM Data Entry Customer Relationship Management