Tielier Willis

Scanned packages into the system to ensure accurate tracking and inventory management. Loaded trailers efficiently to optimize space utilization and meet dispatch schedules. Trained new associates on operational procedures and safety protocols to enhance team performance.

Delivered exceptional customer service by efficiently handling inquiries, resolving issues, and providing accurate information to enhance customer satisfaction and maintain company standards.

Managed inbound and outbound customer calls, facilitating the approval process for wireless device plans. Collaborated with a major telecommunications partner to ensure seamless service delivery and customer satisfaction. Directed customers to appropriate departments to address specific inquiries and issues efficiently.

Delivered exceptional customer service by efficiently resolving inquiries and complaints, ensuring customer satisfaction and loyalty through effective communication and problem-solving skills.

Executed efficient merchandise stocking and tagging, ensuring timely and accurate product presentation. Operated the cash register and supported warehouse operations to maintain seamless retail and inventory processes.

Completed high school education, earning a diploma. Focused on foundational academic subjects to prepare for future endeavors.