MKMiss Keya
@misskeya
Friendly customer service representative with over 10 years of experience.
United StatesWhat I'm looking for
I am a dedicated customer service representative with over 10 years of experience specializing in customer satisfaction. My journey has been marked by a commitment to fostering positive relationships with customers and ensuring their needs are met with professionalism and courtesy. I thrive in fast-paced environments and have honed my skills in multitasking and problem-solving, which has allowed me to effectively manage customer inquiries and resolve issues promptly.
Throughout my career, I have worked in various roles, including sales associate and distribution associate, where I have developed a strong foundation in inventory management, order fulfillment, and cash management. My ability to learn new tasks quickly and adapt to changing situations has been instrumental in my success. I take pride in representing my employers with a professional demeanor and am always eager to contribute to a positive team environment.
Experience
Work history, roles, and key accomplishments
Sales Associate
Dollar General
Oct 2023 - Present (1 year 8 months)
Currently working as a Sales Associate, responsible for multitasking and resolving billing discrepancies while providing excellent customer service and managing cash.
Stock Clerk
Adecco (Accent Controls, NAS JAX Warehouse)
Sep 2023 - Nov 2023 (2 months)
Responsible for picking and packing airplane parts, data entry, product inspection, and inventory management.
Distribution Associate
Medtronic
May 2023 - Jul 2023 (2 months)
Worked in Medical Supply Operations, focusing on order inspection and team collaboration to verify and validate orders.
Distribution Associate
Coach
May 2023 - Jul 2023 (2 months)
Handled order fulfillment and inventory management, distributing materials and products based on requisitions.
Distribution Associate
Amazon
Nov 2021 - Feb 2023 (1 year 3 months)
Efficiently picked, packed, and sealed labels for shipping while preparing necessary shipping documents and resolving potential issues.
Distribution Associate
Venus
Dec 2018 - Jan 2020 (1 year 1 month)
Focused on order packaging and fulfillment, ensuring a clutter-free workstation while picking and packing customer orders.
Customer Service Representative
Gate Petroleum
Apr 2016 - Oct 2018 (2 years 6 months)
Provided customer service and managed cash while maintaining store operations and management.
Education
Degrees, certifications, and relevant coursework
TTTidewater Tech
Diploma, Dental Assisting
2000 - 2001
Completed training as a Dental Assistant, gaining skills in patient care, dental procedures, and office management.
Norview High School
High School Diploma, General Education
1993 - 1997
Graduated with a High School Diploma, completing a comprehensive education in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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